Orkla Food Ingredients Improves Supply Chain and Finance Across Europe
Orkla Food Ingredients (OFI), a leading supplier of bakery and ice cream ingredients across Europe and the US, struggled with a fractured IT landscape and inefficient, manual business processes. Each of OFI's 60 units in 23 countries used disparate ERP systems, which hindered collaboration, cross-selling, and transparent warehousing. With rising complexity, fulfillment mistakes, and inventory issues, OFI initiated a digital transformation with Microsoft Dynamics 365 Finance and Supply Chain Management. Centralizing on a single cloud-based ERP enabled standardized, real-time data sharing, optimized logistics, and streamlined operations across business units. The transition boosted supply chain efficiency, improved warehouse management, enhanced data transparency, reduced stockouts, and allowed local units to operate flexibly while drawing on global resources. The unified platform positioned OFI for further growth and operational resilience in the food sector.
- Organization
- Orkla Food Ingredients
- Industry
- Consumer & Food
- Location
- Norway
- Published
- May 2025
Reported outcomes
Strategic outcomes
Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
- Customer
- Orkla Food Ingredients
- Provider
- Microsoft
- Maturity
- Production
- Linked source
- microsoft.com
The unified platform positioned OFI for further growth and operational resilience in the food sector
Primary read
Use case focus
Showing 3 of 3
- 1centralized ERP
- 2supply chain optimization
- 3data-driven warehouse management
- Scattered ERP systems hindered collaboration between business units
- Manual, error-prone processes in inventory and warehousing
- Difficulty planning across brands and markets due to data silos
- Frequent inventory stockouts and fulfillment mistakes
- Need to support growth while responding to local market needs
- Implemented Microsoft Dynamics 365 Finance and Supply Chain Management as a unified platform
- Migrated all company units to the same solution for standardized data and processes
- Enhanced supply chain transparency with cloud-based collaboration and real-time reporting
- Automated and streamlined warehouse management
- Improved supply chain efficiency and inventory management
- Enhanced real-time data access across units
- Reduced order fulfillment errors and stockouts
- Enabled scalable operations and further growth
Sources & evidence1
- Customer explicitly identified
- Deployment status explicitly supported
- Primary source available
- Technical implementation details available
- Recent evidence check available
- Last evidence check: Jun 1, 2026.
The case's original source is still reachable.
- Cited source last checked Jun 1, 2026 — ok (0/1 broken).
Measures whether this deployment's public evidence persists — not whether the system is still in production.
AI-generated summary. Verify important details with the linked sources before relying on this case.
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