Rank#3,234of 3,449
MicrosoftLive sourceProductionEvidence: Medium65/100

Renewi revolutionized waste management with Elastic Observability on Azure

Use case typeFault detectionUpdated Jun 13, 2026

Renewi, a European waste management company operating in six countries, modernized its IT systems by deploying Elastic Observability hosted on Microsoft Azure. The previous in-house monitoring software lacked extensibility, robust support, and security. By migrating to Elastic Cloud, Renewi enhanced the efficiency and visibility of its middleware and essential business applications like Salesforce CRM. Non-technical teams now benefit from user-friendly dashboards, which facilitate real-time fault detection and quick resolutions. Additionally, the cloud-based solution reduces energy consumption, aligns Renewi's operations with their sustainability goals, and transforms their IT infrastructure into a predictable operating expense.

Organization
Renewi
Industry
Energy & Utilities
Location
Netherlands
Published
October 2023

Reported outcomes

Strategic outcomes

Sustainability & ESGReduced energy consumption and carbon footprintCost efficiencyShifted IT to predictable operating expenseSpeed & agilityImproved fault detection and resolutionNew product / capabilityEnabled real-time monitoring dashboards
Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
Customer
Renewi
Provider
Microsoft
Maturity
Production
Linked source
microsoft.com

Deployed Elastic Observability on Microsoft Azure

Customer identity supportedSource describes one deploymentMaturity supported

Primary read

Use case focus

Showing 3 of 3

  • 1Middleware monitoring
  • 2Fault detection
  • 3IT sustainability management
  • Outdated in-house monitoring software difficult to update.
  • Software lacked a comprehensive support framework.
  • Security vulnerabilities in underlying code.
  • Need to align IT systems with sustainability goals.
  • Support for business application integrations like Salesforce CRM.
  • Deployed Elastic Observability on Microsoft Azure.
  • Integrated real-time monitoring for logs, metrics, and application traces.
  • Provided user-friendly dashboards for non-technical teams.
  • Transitioned IT to a cost-effective operating expense model.
  • Consulted with Microsoft and technology partner Devoteam.
Technologies
Azure
  • Reduced energy consumption and carbon footprint.
  • Transitioned IT cost to predictable operating expense.
  • Improved fault detection and resolution processes.
  • Enhanced application interoperability and team collaboration.
  • Enabled future integrations with systems like ServiceNow.
Sources & evidence1
Evidence: Medium65/100Evidence strength
  • Customer explicitly identified
  • Deployment status explicitly supported
  • Primary source available
  • Technical implementation details available
  • Recent evidence check available
  • Last evidence check: Jul 22, 2026.
Live sourceStill referenced

The case's original source is still reachable.

  • Cited source last checked Jun 12, 2026 — ok (0/1 broken).

Measures whether this deployment's public evidence persists — not whether the system is still in production.

Type: Customer StoryPublished: Oct 11, 2023Publisher: microsoft.comEvidence: PrimaryConfidence: High
Primary source

AI-generated summary. Verify important details with the linked sources before relying on this case.

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Market context
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