MicrosoftProductionEvidence: Low40/100

Swisscom IoT and AI-powered Cold Chain Monitoring for Coop

Updated Jun 13, 2026

Coop partnered with Swisscom and Gimasi to develop a digital solution for real-time monitoring of temperature in food cold chain logistics ensuring food safety. The manual and error-prone cold chain temperature controls previously used were automated with IoT sensors transmitting real-time data for immediate alerts on deviations. Swisscom's Low Power Network enabled reliable transmission of temperature data through sales and logistics points, integrating with Coop's IT to improve operational efficiency and food safety.

Organization
Coop
Industry
Logistics
Location
Switzerland

Reported outcomes

Strategic outcomes

Risk & complianceAutomated cold chain temperature complianceCustomer experience & trustImproved food safety and reduced health risksCost efficiencyReduced food loss and energy wasteSpeed & agilityEnabled real-time deviation alerts
Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
Customer
Coop
Provider
Microsoft
Maturity
Production
Linked source
Swisscom

Swisscom's Low Power Network enabled reliable transmission of temperature data through sales and logistics points, integrating with Coop's IT to improve operational efficiency and food safety

Customer identity supportedSource describes one deploymentMaturity supported

Primary read

Use case focus

Showing 2 of 2

  • 1Cold Chain Monitoring
  • 2IoT-enabled Logistics
  • Manual daily temperature checks along the food cold chain were prone to errors and labor-intensive.
  • Temperature logger data required manual transfer and analysis, creating delays in identifying temperature deviations risking food quality and regulatory compliance.
  • A modular sensor system was developed by Coop, Swisscom, and Gimasi to continuously measure and transmit temperature data via Swisscom's Low Power Network.
  • Data was integrated into Coop's IT system allowing real-time temperature deviation alerts at points of sale and logistics hubs.
  • The solution supports automated, precise control of refrigeration during transport and sales, reducing food losses and enhancing efficiency.
Technologies
  • Improved food safety and reduced risk of health issues from temperature mishandling.
  • Significant reduction in food loss and energy savings through timely detection of refrigeration issues.
  • Enhanced operational efficiency, and easier staff workflows via familiar scanning devices integrated into the system.
Architecture

Modular temperature sensors transmit data over Swisscom's Low Power Network to mobile devices and IT systems at points of sale and logistics, enabling real-time monitoring and alerts for temperature deviations.

Implementation partners2
Sources & evidence1
Evidence: Low40/100Evidence strength
  • Customer explicitly identified
  • Deployment status explicitly supported
  • Technical implementation details available
Publisher: Swisscom

AI-generated summary. Verify important details with the linked sources before relying on this case.

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