Tecnologico de Monterrey Launches Personalized AI Learning Platform
Tecnologico de Monterrey implemented TECgpt, an AI-powered ecosystem leveraging Azure OpenAI Service, to support students and faculty across its campuses. The solution offers a suite of tools including a 24/7 Academic TECbot tutor, Skill Studio for generating teaching materials, and Librarian TECbot for advanced library queries. Students receive instant, personalized help with academic challenges, while professors automate repetitive teaching tasks and generate creative, customizable coursework. The platform’s multimodal abilities also provide accessibility features for visually impaired students. With 3,000 monthly active users in the pilot phase, outcomes include improved student confidence, faster understanding of abstract concepts, and efficiency gains for educators, especially in supporting disadvantaged students.
- Organization
- Tecnologico de Monterrey
- Industry
- Education
- Location
- Mexico
- Published
- September 2024
Reported outcomes
Strategic outcomes
Primary read
Use case focus
Showing 3 of 3
- 1Personalized AI Tutoring for University Students
- 2Automated Generation of Teaching Materials
- 3AI-Powered Library Assistance
- Students struggled with understanding abstract academic concepts.
- Limited real-time tutoring and support available for students outside class hours.
- Professors spent excessive time on repetitive material preparation.
- Need to support disadvantaged students and promote inclusivity.
- Developed TECgpt with Azure OpenAI Service (GPT-4) as a personalized AI tutor, content creator, and support bot.
- Enabled professors to produce course content and custom prompts using Skill Studio.
- Integrated Librarian TECbot for enhanced research and information discovery.
- Multimodal access via app and intranet, with inclusivity features for visually impaired users.
- 3,000 monthly active users during pilot.
- Improved student comprehension and confidence with difficult concepts.
- Professors save time and produce more creative assignments.
- Enhanced support for disadvantaged or visually impaired students.
- Scalable to 90,000 students and 35,000 employees across 20+ campuses.
Architecture
TECgpt ecosystem runs on Azure OpenAI Service, integrating internal university data and external sources. Skill Studio produces course material, Academic TECbot provides AI-powered tutoring, and Librarian TECbot handles library queries. Accessible across web and mobile platforms.
Sources & evidence1
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