Toyota leverages Dynamics 365 and HoloLens for efficient training
Toyota Motor North America utilized Microsoft Dynamics 365 Guides and Microsoft HoloLens 2 to enhance training for its manufacturing processes. This deployment aligns with Toyota's Kaizen methodology, which emphasizes continuous improvement. By providing on-demand, hands-free instructions, trainers developed content easily and scaled operations to thousands of team members. The system integrates with Power BI to track improvement and ensures standardized training outcomes.
- Organization
- Toyota Motor North America
- Industry
- Automotive
- Location
- United States
- Published
- May 2023
Reported outcomes
Strategic outcomes
Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
- Customer
- Toyota Motor North America
- Provider
- Microsoft
- Maturity
- Production
- Linked source
- microsoft.com
Deployed Microsoft Dynamics 365 Guides on HoloLens 2 for immersive, hands-free training
Primary read
Use case focus
Showing 3 of 3
- 1Hands-free training
- 2Mixed reality setup
- 3Remote training efficiency
- Scaling training to thousands of employees across 14 facilities.
- Ensuring consistent and repeatable training across the organization.
- Minimizing bottlenecks during workforce training.
- Reducing resource requirements for training setups (vehicles, parts, physical trainers).
- Deployed Microsoft Dynamics 365 Guides on HoloLens 2 for immersive, hands-free training.
- Used Power BI for analyzing and tracking training effectiveness.
- Trained subject-matter experts to independently create scalable training modules.
- Enabled remote assistance through Dynamics 365 Remote Assist.
- Enhanced training efficiency through independent, scalable modules.
- Reduced physical resource setup requirements for training.
- Improved consistency and standardization across all training programs.
- Simplified equipment layout planning with mixed reality.
Architecture
Toyota uses Microsoft Dynamics 365 Guides and HoloLens 2 to implement scalable training. The training interacts with a Power BI dashboard for analytics and tracking efficiency. Branching, triggers, and easy updates make the solution sustainable across multiple facilities.
Sources & evidence1
- Customer explicitly identified
- Deployment status explicitly supported
- Primary source available
- Technical implementation details available
- Recent evidence check available
- Last evidence check: Jul 22, 2026.
The cited source is no longer reachable and the organization has no newer case. Not a claim the system was discontinued.
- Cited source last checked Jun 12, 2026 — broken (1/1 broken).
Measures whether this deployment's public evidence persists — not whether the system is still in production.
AI-generated summary. Verify important details with the linked sources before relying on this case.
Explore related AI use cases
Was this useful?
Community
Comments
Loading comments...