Twiga Foods modernizes food distribution and payment systems

Twiga Foods, based in Kenya, faced major inefficiencies and high costs in the national food distribution network, impacting food affordability for millions. Recognizing the need for digital transformation, Twiga Foods migrated its operations to Microsoft 365 from a more expensive third-party platform. Using Power Apps, they developed internal applications that boosted operational automation and reduced dependence on other costly software. Their platform connects over 17,000 farmers and 8,000 vendors through a cashless, mobile-driven system. This has streamlined ordering, accelerated vendor payments (within 24 hours), and improved the transparency and efficiency of food distribution. The company's digital market platform enables farmers to reach urban markets more easily, tackles issues of unpredictable supplier-retailer relationships, and positions Twiga Foods to expand beyond Kenya into the broader African continent. The Microsoft 4Afrika initiative provided guidance on leveraging cloud-based productivity and business tools, securing significant business value for Twiga Foods.