Normalized claim
Time: 50% decrease
Estimated 50 percent reduction in documentation time, freeing over 115,000 hours annually for direct patient care.
WestCare uses AWS to give clinicians more time to focus on healing
Use case typeClinical documentationUpdated Jun 13, 2026
WestCare launched its SPIRIT initiative to reduce clinical documentation burden and modernize its EHR platform. The project uses Amazon Bedrock with Cohere to generate draft clinical documentation from EHR data and AWS infrastructure for scalable, reliable operations.
- Organization
- WestCare
- Industry
- Healthcare
- Location
- United States
- Published
- August 2025
Planned next steps
- The source says the organization aims to achieve Time: More than 50% lower.
- The source says the organization aims to achieve Time: More than 115 hours.
- The source says this outcome is planned: Built generative AI clinical documentation workflow.
Why do we believe this?Outcome claims, sources, and evidence checks
Normalized claim
Time: 115 hours decrease
Estimated 50 percent reduction in documentation time, freeing over 115,000 hours annually for direct patient care.
Normalized claim
Quantified impact: 20% increase
20 percent increase in patient throughput.
Normalized claim
Quantified impact: 35% decrease
35 percent reduction in provider burnout.
Normalized claim
Time: 50% decrease
50 percent faster release cycles.
Normalized claim
Time: 99.9%
99.9 percent uptime.
Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
- Customer
- WestCare
- Provider
- AWS
- Maturity
- Unknown
- Linked source
- AWS Public Sector
No explicit deployment-stage evidence found.
Customer identity supportedSource describes one deploymentMaturity evidence evaluated
Primary read
Use case focus
Showing 3 of 4
- 1Clinical documentation automation
- 2Workforce productivity
- 3EHR modernization
- WestCare built a generative AI workflow on Amazon Bedrock with Cohere to draft assessments, treatment plans, and case notes from EHR data.
- It also re-architected its EHR platform and automated CI/CD using Amazon EC2 and data workflows on Amazon S3, with governance and clinician training.
Architecture
WestCare’s SPIRIT initiative combines a re-architected EHR platform with a generative AI documentation workflow. Amazon Bedrock with Cohere generates draft clinical documentation from EHR data. Amazon EC2 hosts an automated Jenkins CI/CD pipeline for the EHR platform. Amazon S3 supports ETL jobs to transform and store PostgreSQL data in FHIR format for API-based interoperability. The deployment includes clinician training and AI governance controls such as acceptable-use acknowledgment and client opt-out consent.
Sources & evidence1
Evidence: Low35/100Evidence strength
- Customer explicitly identified
- Quantified outcome available
- Technical implementation details available
Type: Blog PostPublished: Aug 28, 2025Publisher: AWS Public SectorEvidence: VendorConfidence: Medium
AI-generated summary. Verify important details with the linked sources before relying on this case.
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