WhatsApp Healthcare AI Agent Powered by Microsoft Copilot Studio
Use case typePatient engagementUpdated Jun 13, 2026
Streebo Inc deployed AI-driven WhatsApp chatbot solutions powered by Microsoft Copilot Studio and Enterprise GPT on Azure to streamline patient engagement and healthcare provider workflows.
- Organization
- Streebo Inc.
- Industry
- Healthcare
- Location
- United States
- Published
- May 2026
Reported outcomes
Strategic outcomes
Customer experience & trustEnhanced patient engagement with real-time automated responsesNew product / capabilityStreamlined appointment and medication managementCustomer experience & trustImproved telehealth communicationsRisk & complianceEnterprise-grade security and regulatory compliance
Primary read
Use case focus
Showing 3 of 3
- 1AI Chatbots
- 2Patient Engagement
- 3Telehealth
Enhance patient engagement and streamline healthcare provider workflows to improve patient support, appointment scheduling, and telehealth services.
- Implemented AI agents handling appointment scheduling, patient inquiries, medical record access, prescription refills, telehealth facilitation, and symptom assessment.
- Integrated with Electronic Health Records (EHR), Hospital Management Systems (HMS), and ERPs such as SAP, Epic, and Salesforce.
Technologies
- Enhanced patient engagement with real-time automated responses 24/7.
- Optimized appointment and medication management.
- Secured medical record access and improved telehealth communications with healthcare professionals.
- Scalable and flexible deployment with enterprise-grade security and regulatory compliance.
Sources & evidence1
Groundedness: 4/5
AI-generated summary. Verify important details with the linked sources before relying on this case.
Explore related AI use cases
Customer evidence
Provider evidence
Browse the catalog
Was this useful?