MicrosoftProductionEvidence: Medium65/100

Woolworths Group accelerates core retail operations with SAP Azure migration

Woolworths Group, a major Australian retailer, completed one of the largest SAP cloud migrations in the Asia Pacific & Japan region by moving its business-critical SAP systems to Microsoft Azure. The migration encompassed more than 20 SAP applications, 75TB of data, 135 database servers, and 435 application servers, all transitioned with minimal disruption to customers and operations. A coordinated global effort between Woolworths, Microsoft, SAP, and Tata Consultancy Services (TCS) ensured a downtime window of just 17 hours, with the team working remotely due to the COVID-19 pandemic. The migration enabled Woolworths Group to reduce technology risk, improve agility, and significantly enhance operational resilience and processing stability, while also modernizing disaster recovery capabilities. Redesign of disaster recovery, compression of datasets, and improved infrastructure have halved Woolworths’ data footprint and positioned the company for ongoing ERP modernization. Since migration, Woolworths has achieved notable speed, efficiency, and business process improvements during critical retail periods. The project demonstrates how strategic collaboration with technology partners can drive modernization and prepare retail businesses for future digital transformation.

Organization
Woolworths Group
Industry
Retail
Location
Australia
Published
April 2022

Reported outcomes

Time: 17 hours

Time & speed

Why do we believe this?Outcome claims, sources, and evidence checks

Normalized claim

Time: 17 hours

Microsoft News ANZApr 18, 2022News articleInferred claimMedium evidence strength

Successfully minimized business downtime (17 hours) during migration, with zero customer-facing disruption.

Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
Customer
Woolworths Group
Provider
Microsoft
Maturity
Production
Linked source
Microsoft News ANZ

The migration enabled Woolworths Group to reduce technology risk, improve agility, and significantly enhance operational resilience and processing stability, while also modernizing disaster recovery capabilities

Customer identity supportedSource describes one deploymentMaturity supported

Primary read

Use case focus

Showing 3 of 3

  • 1Large-scale ERP cloud migration for retail
  • 2Minimizing SAP downtime for business continuity
  • 3Modern disaster recovery for mission-critical retail apps
  • Migrated over 20 SAP applications and infrastructure to Microsoft Azure cloud.
  • Partnered with Tata Consultancy Services and SAP for technical execution and best practices.
  • Leveraged SAP’s Near Zero Downtime service to minimize business outages to 17 hours.
  • Redesigned disaster recovery processes for improved redundancy and resilience.
  • Employed remote project management and agile methodologies during the COVID-19 pandemic.
  • Significantly improved system uptime and processing stability during peak trading periods.
  • Halved the company’s data footprint on Azure through compression and modernization.
  • Achieved notable improvements in operational efficiency and speed to market for new capabilities.
Architecture

SAP ERP applications (including Retail and Customer Activity Repository on HANA) were migrated from Woolworths’ on-premises infrastructure to Microsoft Azure, leveraging SAP’s Near Zero Downtime services. The migration included modernizing disaster recovery, compressing data, and integrating cloud infrastructure for high availability, redundancy, and business continuity. SAP, Tata Consultancy Services, and Microsoft provided collaborative support in project execution and platform optimization.

Sources & evidence1
Evidence: Medium65/100Evidence strength
  • Customer explicitly identified
  • Deployment status explicitly supported
  • Independent source available
  • Quantified outcome available
  • Technical implementation details available
Type: News ArticlePublished: Apr 18, 2022Publisher: Microsoft News ANZEvidence: SecondaryConfidence: Low

AI-generated summary. Verify important details with the linked sources before relying on this case.

Explore related AI use cases

Was this useful?

Community

Comments

No published comments yet.

Similar cases