Rackspace

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Rackspace has 2 source-linked AI deployments documented in AIUseCaseHub, across 2 industries and 2 countries.

Use Cases

2

Industries

2

Countries

2

Hyperscaler mix

See whether Rackspace's cases are powered by Microsoft, AWS, GCP, or multiple providers.

How Rackspace builds AI

Build / Buy / Compose across this company's documented cases

BuildBuyComposeMixed

1 of 2 cases classified (50%) · Compare all use-case types

Use case portfolio

Use case types at Rackspace

Compliance automation leads with 1 of 2 documented cases; 2 distinct types appear across the visible portfolio.

Reported outcomes

1 case reports measurable results

+90%

Productivity & throughput

median · 1 metric

Medians of results published in Rackspace cases, normalized for comparability. See all benchmarks →

Technology snapshot

What Rackspace uses across visible cases

AI Agents appears in 2 of 2 indexed cases; 9 named technologies are mentioned, led by Amazon Kiro.

All Use Cases (2)

Microsoft

Rackspace delivers custom enterprise chatbot powered by generative AI

Rackspace implemented a personalized AI chatbot utilizing Azure OpenAI and Azure AI Search.Employing Retrieval-Augmented Generation (RAG), the solution enables users to query a knowledge base and receive natural language responses created by the GPT-4 model.The architecture integrates Azure Cognitive Search for retrieving relevant enterprise data with Azure OpenAI for generating responses.Deployment is managed via Azure App Service, ensuring scalable and secure access for enterprise clients.Terraform scripts automate resource deployment, including Azure Cognitive Search, Azure OpenAI, and storage.The knowledge base is hosted in Azure Blob Storage, indexed into Azure Cognitive Search for fast retrieval.The chatbot can be customized for different data sources and industries, and responses are tailored to enterprise needs.After deployment, chat records can be stored in Cosmos DB (if chat history is enabled).The approach reduces model hallucination, enhances response accuracy, and allows for rich, context-relevant information retrieval.

Tech & CommsGlobal
AgentRAG

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