Swisscom
Get email alerts
New customer deployments for Swisscom, straight to your inbox. No account needed.
Swisscom has 3 source-linked AI deployments documented in AIUseCaseHub, across 1 industry and 1 country. Key partners include NVIDIA.
3
1
1
Hyperscaler mix
See whether Swisscom's cases are powered by Microsoft, AWS, GCP, or multiple providers.
How Swisscom builds AI
Build / Buy / Compose across this company's documented cases
1 of 3 cases classified (33%) · Compare all use-case types
Use case portfolio
Use case types at Swisscom
AI development platform leads with 1 of 3 documented cases; 3 distinct types appear across the visible portfolio.
Evidence persistence
2 of 2 judgeable cases are still publicly referenced · 2 show the organization expanding AI use.
Durability of public evidence, not whether systems remain in production. How this is measured →
Technology snapshot
What Swisscom uses across visible cases
AI Agents appears in 1 of 3 indexed cases; 17 named technologies are mentioned, led by Agent2Agent (A2A) protocol.
Capability mix
All Use Cases (3)
Swisscom implements enterprise agentic AI for customer support and sales using Amazon Bedrock AgentCore
Swisscom implemented Amazon Bedrock AgentCore to build and scale enterprise AI agents for customer support and sales operations.The solution uses a multi-agent architecture with MCP and Agent2Agent communication, AgentCore Runtime, Identity, and Memory, plus Strands Agents for development velocity, tracing, evaluation, and OpenTelemetry logging.
Swisscom Launches Swiss AI Platform for Customized AI Solutions
Swisscom launched the Swiss AI Platform designed to deliver AI services 'made in Switzerland' focusing on data privacy and sovereign AI infrastructure.The platform provides modular AI services including access to NVIDIA supercomputers, generative AI models, an AI Work Hub, and AI model libraries for self-service and customized AI applications.Swisscom aims to support customers with AI project setup, customization, implementation, and secure operation, offering a choice between the Swiss AI Platform, global public cloud infrastructure, and integrated AI solutions in standard software.This solution provides Swiss customers scalable and sovereign AI services empowered by Microsoft Azure AI technologies and NVIDIA partnership, strengthening AI innovation across Swiss industries.
Swisscom and Microsoft AI-powered Cloud Expansion in Switzerland
Swisscom expanded its use of Microsoft's cloud regions in Switzerland by offering managed public cloud services integrated with Microsoft's global infrastructure and providing ExpressRoute for secure, high-performance connections.Together with Microsoft, Swisscom helped customers use cloud, AI, and automation for improved IT efficiency and new business models across industries.The Microsoft Cloud data centers in Zurich and Geneva guarantee local data residency, regulatory compliance, and business continuity, enabling Swiss companies from various sectors to confidently adopt cloud and AI solutions.Notable customers include UBS Group, Swiss Re, die Mobiliar, BKW Group, Skyguide, City of Zug, and Exploris Health, leveraging Microsoft Azure, Power Platform, Dynamics 365, and Office 365 technologies.
Ask the analyst
A question about Swisscom the page doesn't answer? I read every one — the good ones get answered here.