Trend Micro

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Trend Micro has 2 source-linked AI deployments documented in AIUseCaseHub, across 1 industry and 2 countries.

Use Cases

Industries

Countries

Hyperscaler mix

See whether Trend Micro's cases are powered by Microsoft, AWS, GCP, or multiple providers.

How Trend Micro builds AIBuild, Buy & Compose — what they mean
Build — Custom, pro-code engineering — bespoke pipelines and SDKs (e.g. Bedrock, Vertex AI).
Buy — An off-the-shelf assistant or copilot, adopted as the main solution.
Compose — Low-code / no-code assembly (e.g. Copilot Studio, Power Platform, n8n).
Mixed — A combination of more than one of the above.

Build / Buy / Compose across this company's documented cases

100%

BuildBuyComposeMixed

2 of 2 cases classified (100%) · Compare all use-case types

Use case portfolio

Use case types at Trend Micro

Customer support automation leads with 1 of 2 documented cases; 2 distinct types appear across the visible portfolio.

Ranked by documented casesShare of visible cases

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Technology snapshot

What Trend Micro uses across visible cases

AI Agents appears in 2 of 2 indexed cases; 9 named technologies are mentioned, led by Amazon Bedrock.

Capability mix

AI Agents100%

RAG Systems100%

Technologies mentioned

Amazon Bedrock2 Amazon Neptune2 Amazon Bedrock Titan Text Embed1 Amazon Managed Streaming for Apache Kafka1 Amazon OpenSearch Service1 Amazon Textract1 Bedrock Rerank1 Cohere Rerank1 Mem01

All Use Cases (2)

Trend Micro builds an agentic AI security assistant with Amazon Bedrock and Amazon Neptune

Trend Micro enhanced its Companion AI assistant in its Vision One security software with long-term and short-term agentic memory capabilities.The company used Amazon Neptune as a knowledge graph and experience layer to connect threat intelligence, alerts, investigations, and successful remediation patterns so analysts can get more explainable and personalized security recommendations.Trend Micro combined Amazon Bedrock, Amazon Textract, and Amazon Managed Streaming for Apache Kafka to orchestrate agentic workflows, clean and enrich user conversations, and feed metadata into the graph for long-term memory and correlation analysis.

Tech & CommsMay 2026

AgentRAG

Trend Micro builds company-wise persistent memory for its Bedrock chatbot using Amazon Neptune

Trend Micro built the Trend’s Companion chatbot to provide enterprise customers with natural, conversational interactions that remain personalized and context-aware over multiple sessions.The solution combines Amazon Bedrock, Amazon Neptune, Amazon OpenSearch Service, Titan Text Embed, reranking, and Mem0 to create persistent company-specific memory and a human-in-the-loop approve/reject workflow.

Tech & CommsApr 2026

AgentRAG

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