Wipro powers 4 source-linked AI deployments documented in AIUseCaseHub, across 4 industries and 3 countries. Documented deployments include AI agents, copilots.
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Use Cases
4
Industries
4
Countries
3
Agent Cases
1
Hyperscaler mix
Filter Wipro's implementations by cloud provider evidence.
How Wipro builds AIBuild, Buy & Compose — what they mean
Wipro, in partnership with ServiceNow and Microsoft, has transformed enterprise IT operations by tightly integrating ServiceNow’s GenAI-powered Now Assist with Microsoft Copilot. This end-to-end solution automates and streamlines IT support tasks such as incident routing, ticket management, and knowledge management—while providing seamless support access within Microsoft Teams. Wipro’s Accelerated Insight advisory helps enterprises implement and optimize these AI-driven workflows, resulting in measurable improvements in operational efficiency and IT support experience. The integration allows for predictive maintenance, proactive alerts, knowledge base updates, and automated insights, enhancing both employee and customer satisfaction. The approach provides a scalable roadmap, extending automation benefits from IT incident management to HR onboarding and supply chain. The adoption demonstrates how agentic GenAI and Copilot capabilities can modernize enterprise support processes.
Microsoft partners including Celebal Technologies, Neudesic, Wipro, and EY are leveraging Microsoft Azure AI, Cognitive Services, Azure OpenAI, and Azure Machine Learning to automate and enhance business processes for organizations globally, with a focus on industries in Poland and around the world. Celebal Technologies developed generative AI solutions to automate loan processing, pharmacy inventory management, and created AI-powered educational tools, significantly improving operational outcomes and education metrics. Neudesic’s Document Intelligence Platform automated invoicing and document management for clients such as Animal Supply Co., delivering substantial cost and productivity benefits. Wipro helped manufacturing, retail, and utility companies unlock the value of organizational data, optimize pricing, and modernize legacy systems using Azure-based analytics and automation solutions. EY applied Microsoft AI to automate over 250 processes globally, especially in payroll, saving millions of work hours. These implementations have resulted in faster document processing, improved data-driven decision-making, operational cost savings, and enhanced customer experiences.
Many Brazilian energy and utilities firms are advancing their ESG (Environmental, Social, and Governance) efforts by implementing Microsoft AI, machine learning, automation, and IoT solutions. This adoption follows the introduction of stricter national regulations, pressing for improved sustainability data transparency and operational efficiency. Service providers like Accenture, Capgemini, IBM Consulting, Wipro, Tata Consultancy Services, Deloitte, EY, NTT DATA, PwC, and Schneider Electric partner with enterprises to integrate sustainable practices, including renewable energy systems, electric mobility, and real-time emission monitoring. Microsoft is specifically recognized for leadership in IT solutions and managed services for ESG in Brazil, driving digital transformation to meet evolving standards and environmental challenges in the sector. These technology-driven initiatives have improved data collection, traceability, and made companies leaders in sustainable operations.
Wipro's Smart i-Building solution integrates over 50 building automation protocols to capture real-time environmental data from sensors, supporting seamless integration with building management systems. This advanced solution leverages Microsoft Azure services like Azure IoT Hub, Azure SQL Database, and Azure Digital Twin to manage and visualize data effectively. With comprehensive alert and incident management integrated with tools like Microsoft Dynamics 365, it delivers significant cost savings and operational efficiencies through improved asset lifecycle, space utilization, and minimal downtime.