What challenges did SERTISIGN face before AI implementation?

The existing infrastructure could not scale dynamically to meet fluctuating traffic demands. The prior database setup lacked high availability and created downtime and data loss risks. Growing unstructured data made storage increasingly complex and costly.

What was the impact of the AI solution?

Alibaba Cloud helped SERTISIGN optimize its architecture to ensure local compliance and facilitate seamless scalability. The company improved reliability and security while supporting business continuity and data integrity.

Source

AlibabaEvidence: Low40/100

SERTISIGN: e-signature platform improved scalability and reliability with Alibaba Cloud ECS, ApsaraDB RDS for MariaDB, and OSS

Use case typeInfrastructure modernizationUpdated Jul 22, 2025

SERTISIGN is a leading Indonesia technology company specializing in digital signature solutions and secure document management. Its web portal and integrated application support electronic and digital signatures for legally compliant, paperless workflows. The company used Alibaba Cloud services to optimize its architecture for local compliance, scalability, uptime, and secure storage.

Organization: SERTISIGN
Industry: Other
Location: Indonesia
Published: July 2025

Reported outcomes

Strategic outcomes

Scale & capacityEnabled seamless scalability for fluctuating trafficRisk & complianceImproved compliance and data integrity for e-signature workflowsRisk & complianceReduced downtime and data-loss risk through high availability

Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks

Customer: SERTISIGN
Provider: Alibaba
Maturity: Unknown
Linked source: Alibaba Cloud Customers

No explicit deployment-stage evidence found.

Customer identity supportedSource describes one deploymentMaturity evidence evaluated

Primary read

Use case focus

Showing 2 of 2

1Infrastructure modernization
2Data platform modernization

The existing infrastructure could not scale dynamically to meet fluctuating traffic demands.
The prior database setup lacked high availability and created downtime and data loss risks.
Growing unstructured data made storage increasingly complex and costly.

Alibaba Cloud Elastic Compute Service provided elastic compute scaling for varying workloads.
ApsaraDB RDS for MariaDB in a high-availability configuration eliminated single points of failure and improved database resilience.
Object Storage Service provided secure, scalable, and cost-effective storage for unstructured data.

Technologies

Alibaba Cloud Elastic Compute Service ApsaraDB RDS for MariaDB Object Storage Service

Alibaba Cloud helped SERTISIGN optimize its architecture to ensure local compliance and facilitate seamless scalability.
The company improved reliability and security while supporting business continuity and data integrity.

Architecture

Alibaba Cloud Elastic Compute Service provided elastic compute scaling for traffic spikes. ApsaraDB RDS for MariaDB was deployed in a high-availability configuration to remove single points of failure. Object Storage Service was used to store and manage growing unstructured data efficiently.

Sources & evidence1

Evidence: Low40/100Evidence strength