Integratz Insurance Automation with Microsoft Power Platform
Use case typeLegal onboarding automationUpdated Jun 13, 2026
Integratz, an IT consulting and automation company specializing in insurance workflows, implemented Microsoft Power Platform to automate insurance processes. They used Power Apps, Power Automate, Power Virtual Agents, and Power BI, integrated with Microsoft Dynamics 365 and Azure Cloud Services. The solutions included automated claims processing, data capture forms, customer onboarding workflows, and actionable analytics for risk modeling.
- Organization
- Integratz
- Industry
- Insurance
- Location
- United States
- Published
- July 2021
Reported outcomes
Strategic outcomes
Speed & agilityAccelerated customer onboardingBetter decisions & insightEnhanced data-driven decision makingNew product / capabilityAutomated insurance workflowsCustomer experience & trustImproved customer onboarding experience
Primary read
Use case focus
Showing 3 of 3
- 1Process Automation
- 2Customer Onboarding
- 3Claims Management
- Automate cumbersome insurance workflows, document management, and customer onboarding processes.
- Improve operational efficiency and customer experience in insurance services.
- Implemented custom solutions using Microsoft Power Platform including Power Apps, Power Automate, Power Virtual Agents, and Power BI.
- Integrated with Microsoft Dynamics 365 for CRM and Azure Cloud for risk modeling and analytics.
- Streamlined claims automation, document management, and onboarding workflows.
- Improved process automation reducing manual interventions.
- Accelerated customer onboarding times.
- Enhanced decision making with data-driven insights.
Sources & evidence1
Groundedness: 2/5
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