What challenges did EY face before AI implementation?

Enable and upskill EY Tax professionals globally to responsibly use generative AI. Improve tax platforms and support better trusted tax advisory services while reducing duplication across technology efforts.

Source

MicrosoftExpandedEvidence: Low40/100

EY Tax Copilot training/enablement program using Azure OpenAI Service and Power Platform

Use case typeCode assistantUpdated Jun 13, 2026

EY launched EY Tax Copilot as an education and enablement program to prepare EY Tax professionals globally to use generative AI and low-code technologies responsibly. The program was created with Microsoft to help EY improve tax platforms including EY Global Tax Platform, EY Mobility Pathway, EY Global Payroll Operate, EY Tax FS, and EY Indirect Tax, while supporting tax professionals and clients. EY says the program uses Azure OpenAI Service, Microsoft Power Platform, and EY Fabric to connect tax technology assets, reduce duplication, and help professionals build and accelerate solutions.

Organization: EY
Industry: Professional Services
Location: United Kingdom
Published: June 2023

Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks

Customer: EY
Provider: Microsoft
Maturity: Unknown
Linked source: EY

No explicit deployment-stage evidence found.

Customer identity supportedSource describes one deploymentMaturity evidence evaluated

Primary read

Use case focus

Showing 3 of 4

1AI enablement
2Low-code development
3Tax advisory

EY created EY Tax Copilot with Microsoft as a framework for taking advantage of Azure OpenAI Service, Microsoft Power Platform, and related Microsoft technologies.
The program provides role-tailored training and development so some professionals focus on design and value creation while others use Power Platform to quickly create solutions.
EY Fabric underpins tax platforms and connects work across technology and data assets, improving governance and deployment consistency.

Technologies

Azure OpenAI Microsoft Power Platform EY Fabric Microsoft 365 Copilot

The article says the program is intended to empower hundreds of thousands of EY professionals globally with AI-enabled tools and skills.

Architecture

EY Tax Copilot is an enablement framework built with Microsoft technologies. It combines Azure OpenAI Service with Microsoft Power Platform and EY Fabric so tax professionals can build and accelerate solutions while connecting to existing EY tax technology and data assets under global deployment and governance controls.

Sources & evidence1

Evidence: Low40/100Evidence strength