EY
27 documented AI deployments at EY, across 6 industries. Each one links to the public source it was taken from.
Abu Dhabi, United Arab Emirates · Founded 2003 · 10,000 employees (2025) · etihad.com · WikipediaSource: Wikidata, 2026-11-01
Public AI record
EY ranks 3rd of 6 professional services companies on the hub with a public AI record score of 66. It is ahead of 100% of companies on breadth. Customer service automation and automotive operations automation are common among peers but not yet documented at EY.
Nearest peers: KPMG 1st, 71 · Thomson Reuters 2nd, 68 · PwC 4th, 65 · Accenture 5th, 60
- BreadthHow many different kinds of use case, across how many business areas100
- DepthShare running in production or at scale rather than pilots49
- SophisticationAgentic share and innovativeness rating52
- EvidenceShare backed by the company's own sources and measured results51
- MomentumHow recent the cases are; older cases count less78
How the score works
First documented case Dec 2021, latest May 2026. Cloud providers named: IBM, Microsoft.
Compared with peers
Against 8 other professional services companies on the hub.
What peers document
- AI development platform5 of 8 peers · here too63%
- Compliance automation3 of 8 peers · here too38%
- Customer service automation3 of 8 peers38%
- Risk assessment3 of 8 peers · here too38%
Gaps against the industry
- Customer service automation: 38% of peers, not documented at EY yet
- Automotive operations automation: 25% of peers, not documented at EY yet
- Generative AI transformation: 25% of peers, not documented at EY yet
Signature use cases
No peer on the hub documents agent orchestration, code assistant, customer experience analytics, erp automation, employee productivity, invoice processing, life sciences innovation or sustainability analytics.
Stack and approach vs peers
- Peer cases name Microsoft 75%, AWS 23%, GCP 3%.
- AI agents: 37% of EY's cases vs 44% for peers.
- Cases from the last 12 months: 33% vs 13% for peers.
Deployments
27 deployments at EY, newest first.
- 21 May 2026Professional ServicesUnited Kingdom
EY modernizes finance operations with Power Platform and Copilot Studio agents
EY · Workflow automation · Microsoft
EY modernized its finance operations by integrating intelligent agents through Microsoft Copilot Studio and Microsoft Power Platform. The article reports substantially faster lead times and lower operational costs.
- 21 May 2026Professional ServicesUnited Kingdom
EY scales Copilot and agentic AI across finance operations, using Copilot Studio and Azure AI Document Intelligence
EY · Employee productivity · Microsoft
EY (Ernst & Young) used its own organization as Client Zero to validate ways of working with Microsoft technologies. It deployed Microsoft Copilot to employees, scaled Copilot across the enterprise, modernized finance operations with Microsoft Power Platform, integrated intelligent agents via Copilot Studio, built a multi-agent framework with Microsoft Azure AI Foundry and Microsoft Fabric for Assurance workflows, and applied Azure AI Document Intelligence on its Global Tax Platform to extract data from documents.
Multi-agentProduction
+95%lead times - 12 May 2026Professional ServicesUnited States
EY.ai Agentic Acceleration Engine for agentic use cases in SAP finance, logistics, and inventory (SAP on Azure)
EY · ERP automation · Microsoft
EY built an EY.ai Agentic Acceleration Engine to identify and scale high-value agentic AI opportunities across fragmented SAP business processes. The program analyzed SAP financial close and supply chain workflows and turned them into working prototypes and solution designs for enterprise operations.
Multi-agentProduction
>175 countagentic use cases identified and prototyped - 11 May 2026Professional ServicesUnited Kingdom
EY Global Finance: AI-driven agents in Copilot Studio with Power Platform for SAP-powered journal posting and payment clearing
EY · Intelligent document processing · Microsoft
EY Global Finance modernized labor-intensive finance workflows across journal posting, payment clearing, and account reconciliation. The implementation used Microsoft Power Platform, Dataverse, AI Builder, and Copilot Studio to integrate directly with EY's SAP ERP environment and automate semi-manual processes across regions.
AgenticProduction
- 16 Apr 2026Professional ServicesCanada
EY integrates enterprise-scale agentic AI into audit platform using Microsoft Foundry, Fabric, and Azure
EY · Audit automation · Microsoft
EY has globally rolled out enterprise-scale agentic AI integrated within its EY Canvas assurance platform, which handles 1.4 trillion lines of journal entry data annually and supports 130,000 audit professionals across 160,000 engagements. The multi-agent AI solution is built on Microsoft technologies including Microsoft Foundry, Microsoft Fabric, and Azure, automating all audit phases to reduce administrative burdens, improve risk assessments, and enhance audit quality. The AI deployment retains human judgment central to processes with alignment to responsible AI principles such as accountability, security, transparency, and sustainability. EY has invested billions in technology and training globally to upskill professionals in AI capabilities. Expected full support for end-to-end audit activities by 2028, showcasing a broad enterprise-scale transformation in audit workflows.
Multi-agentProduction
What it builds
Audit automation is the most common pattern in these deployments: 3.
Cloud providers named
Microsoft is named in 26 of these deployments.
- Microsoft96% of these26
- IBM4% of these1
- 21
- 2
- 1
- 1