KPMG

Discover 10 AI Use Cases & Implementations from KPMG

10
Use Cases
4
Industries
4
Countries
4
Agent Cases
2
RAG Cases
7
Copilot Cases

Hyperscaler mix

See whether KPMG's cases are powered by Microsoft, AWS, GCP, or multiple providers.

How KPMG builds AI

Build / Buy / Compose across this company's documented cases

BuildBuyComposeMixed

8 of 10 cases classified (80%) · Compare all use-case types

Reported outcomes

2 cases report measurable results

−70%

Time & speed

median · 2 metrics

−64%

Automation & deflection

median · 2 metrics

+51.5%

Revenue & growth

median · 2 metrics

Medians of results published in KPMG cases, normalized for comparability. See all benchmarks →

Evidence persistence

8 of 8 judgeable cases are still publicly referenced · 8 show the organization expanding AI use.

Durability of public evidence, not whether systems remain in production. How this is measured →

Technology snapshot

What KPMG uses across visible cases

Capability flags and technologies mentioned in the indexed use cases on this page.

Top use case
Copilot
Tagged cases
8/10
Tech names
33

All Use Cases (10)

Microsoft

KPMG: KPMG Clara AI agentic audit platform on Azure

KPMG International modernized its global audit process with KPMG Clara AI, a cloud-based smart audit platform used across member firms worldwide.The platform analyzes whole datasets instead of relying on sampling, automates documentation and substantive audit procedures, and grounds agents in enterprise data for compliant, secure use across regulated jurisdictions.KPMG built the solution on Azure AI Foundry, Azure AI Search, Azure OpenAI in Foundry Models, Azure AI Content Understanding, Azure App Service, Azure Cosmos DB, and the Microsoft Agent Framework.

AgentMulti-agentRAG
Microsoft

BRYTER Empowers Global Legal Teams with Integrated AI-Powered Research

BRYTER launched a global legal research package, integrated within its AI-powered assistant BEAMON, to streamline legal research and document drafting for professionals operating in over 20 jurisdictions. Legal professionals can now access content from more than 80 legal databases directly while drafting in Microsoft Word and within BEAMON workflows. This integration eliminates the need to switch contexts between research and document creation, significantly improving productivity. The platform uniquely integrates Dr. Otto Schmidt Verlag’s authoritative German legal content for enhanced depth in key areas like tax, corporate, and labor law. Legal teams in multinational corporations and global law firms benefit from seamless legal research, tailored drafting tools, and document review on one platform. Major organizations, including Rakuten, McDonald’s, Ashurst, Deloitte, PwC, and KPMG, report increased productivity and document accuracy. BRYTER’s AI suite for legal professionals demonstrates a move toward fully automated, AI-augmented legal operations across borders. The solution offers specialized capabilities for German-speaking teams and global firms managing complex, multi-jurisdictional matters. Workflow integration empowers legal engineers to automate entire legal processes with no-code tools, merging rule-based and AI workflow automation. BEAMON also enables deep linking of research, contract drafting, and regulatory compliance, making it easier to generate memos and advice with embedded legal sources.

LegalGlobal
Microsoft

Global Enterprises Accelerate Productivity and Efficiency with AI Agents

This article explores how a range of leading companies are deploying Microsoft AI technologies—especially agentic AI and Copilot Studio—to drive transformation across industries. A...

AgentMulti-agentRAGCopilot
Microsoft

KPMG Transforms Audit Operations with AI-driven Automation

KPMG has launched a comprehensive transformation of its global audit operations by integrating advanced AI and cloud services from Microsoft. Through a multi-year, multi-billion do...

CopilotFabric
Microsoft

KPMG empowers employees and clients with large-scale GenAI workforce transformation

KPMG embarked on an ambitious workforce transformation by deploying Microsoft Copilot for Microsoft 365 and Azure OpenAI solutions to augment both internal operations and those of ...

AgentMulti-agentCopilot
Microsoft

KPMG accelerates workforce transformation and client service with AI-powered solutions

KPMG and Microsoft expanded their global alliance through a multibillion-dollar deal focusing on integrating Microsoft Cloud, Azure OpenAI Service, and Microsoft 365 Copilot into K...

Copilot
Microsoft

KPMG revolutionizes audit, tax, and advisory services with AI-powered transformation

KPMG and Microsoft entered into a multi-year global alliance to deeply integrate AI solutions—including Microsoft 365 Copilot, Azure OpenAI, Cognitive Services, Microsoft Fabric, a...

AgentCopilotFabric
Microsoft

KPMG and Northumbrian Water automate document management for greater efficiency

Organizations in public sector and utilities, such as KPMG and Northumbrian Water, faced productivity issues due to large-scale manual document processing and content management challenges. Microsoft SharePoint Premium, the latest evolution of Microsoft Syntex, integrates AI-powered content management to automate routine workflows, enforce compliance, classify documents, and manage content lifecycles. These capabilities are combined with Copilot for Microsoft 365 and Power Automate to drive advanced automation and secure the handling of sensitive information. SharePoint Premium has been adopted by various organizations to improve efficiency, accelerate knowledge delivery, and maintain compliance in regulated industries. The platform leverages AI for document classification, eSignature management, and lifecycle governance. Northumbrian Water used Syntex and Viva Topics for better knowledge sharing, while KPMG implemented SharePoint Premium with Power Automate for document automation. These deployments led to measurable impact on productivity, compliance, and security.

Copilot
Microsoft

KPMG revolutionizes professional services using Azure and AI

KPMG collaborates with Microsoft to implement advanced technologies like Azure and AI for professional service transformation. By building a global cloud-based platform, KPMG moder...

Microsoft

Anywhere365 revolutionizes omnichannel customer service for global enterprises

Anywhere365, a Netherlands-based SaaS communications company, integrated Azure Communication Services into their Dialogue Cloud platform to improve omnichannel customer service for enterprises worldwide. Their solution takes advantage of Microsoft Teams integration, Azure AI, and Azure OpenAI models to deliver AI-powered features like real-time call transcription, conversation summarization, agent assist, chat translation, and automated form filling from voice data. The platform enables companies to handle incoming calls efficiently via the Call Automation API, direct communication to the right agents, and enable rapid information capture and sharing. Deployments utilize Microsoft Copilot Studio for enhanced agent productivity within the Teams environment, driving faster response times and a better experience for both customers and service agents. Brands leveraging this technology, including Rabobank, DHL, Emirates, KPMG, Mazda, Deloitte, Aldi, Vodafone, and Zeiss, now benefit from streamlined communications, flexible omnichannel reach, and embedded contact center capabilities directly in Teams. The solution is available via Azure Marketplace, enabling customers to leverage Microsoft investments. Overall, the integration enhances customer experience, agent efficiency, and provides rapid, accurate customer interactions.

CopilotVoice
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