Thomson Reuters

Thomson Reuters expands generative AI access with Amazon Bedrock

Thomson Reuters · Legal document automation · AWS

Thomson Reuters built Open Arena, a web-based enterprise AI and machine learning playground, to democratize safe and secure access to generative AI models for technical and nontechnical employees. The company expanded the platform by incorporating Amazon Bedrock so teams can experiment with, compare, and select different foundation models for products and internal use cases. Thomson Reuters also used the platform to build Checkpoint Edge with CoCounsel, a tax research generative AI application that provides responsive answers with in-line citations to tax resources.

Thomson Reuters: Agentic platform engineering hub with Amazon Bedrock AgentCore

Thomson Reuters · Workflow orchestration · AWS

Thomson Reuters built an AI-powered platform engineering hub for internal operational workflows using Amazon Bedrock AgentCore. The solution uses a modular orchestrator named Aether, specialized service agents, a custom agent registry, and a secure web portal so internal users can request infrastructure and operational actions through natural language.

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Pets at Home boosted profit protection with autonomous AI agents

Pets at Home · Legal onboarding automation · Microsoft

Pets at Home, McKinsey & Company, and Thomson Reuters have adopted Microsoft’s Copilot Studio and autonomous agents within Dynamics 365 to automate supply chain, sales, onboarding, and due diligence workflows. These AI agents handle supplier communications to avoid disruptions, sales qualification to accelerate lead processing, client onboarding to reduce cycle times, and legal due diligence to improve throughput—all leveraging secure integration with Microsoft 365 Graph, Dataverse, and Fabric. For Pets at Home, the profit protection team uses an autonomous agent to efficiently assemble cases for expert review, leading to significant annual cost savings. McKinsey’s onboarding agent reduced lead times by 90% and administrative efforts by 30%. Thomson Reuters cut legal due-diligence time by half, improving client offerings. Success depends on supplying quality data, but the agents have shown clear productivity and cost benefits for early adopters in retail, professional services, and legal sectors.

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Thomson Reuters halves legal due diligence time with Copilot automation

Thomson Reuters · Legal document automation · Microsoft

Thomson Reuters implemented a Copilot Studio agent to automate and streamline legal due diligence processes. By leveraging Microsoft Copilot Studio, the company addressed previously manual and labor-intensive due diligence review tasks. The autonomous agent gathers, processes, and reports on relevant information, enabling faster decision-making and significant efficiency gains. Early tests demonstrated that the Copilot agent cut the time spent on due diligence by 50%, allowing legal teams to redirect their focus to higher-value business activities.

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Thomson Reuters clients automate compliance and legal workflows with AI-powered assistance

Thomson Reuters · Legal document automation · Microsoft

Thomson Reuters has integrated its GenAI CoCounsel assistant directly into the Microsoft 365 environment through Copilot extensions. This enables legal and compliance professionals to automate tasks like regulatory analysis, contract drafting, and reporting using secure organizational and proprietary content without leaving core business apps. In live demos, complex processes that once took days now take seconds, accelerating compliance and reducing risk. The solution brings together trusted Thomson Reuters legal content with the collaborative and workflow power of Microsoft 365, leveraging privacy and security protocols. The vision extends across use cases in legal, tax, risk, and media segments.

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