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Published 1 Jun 2024· via grazitti.com· Blog post

Thomson Reuters halves legal due diligence time with Copilot automation

Thomson Reuters · Legal · United States

Headline result

−50%

quantified impact

As reported by the source; not independently verified.

Summary

Thomson Reuters implemented a Copilot Studio agent to automate and streamline legal due diligence processes. By leveraging Microsoft Copilot Studio, the company addressed previously manual and labor-intensive due diligence review tasks. The autonomous agent gathers, processes, and reports on relevant information, enabling faster decision-making and significant efficiency gains. Early tests demonstrated that the Copilot agent cut the time spent on due diligence by 50%, allowing legal teams to redirect their focus to higher-value business activities.

The problem

  1. 01Manual legal due diligence was time-consuming and resource-intensive
  2. 02Legal professionals spent significant hours on repetitive data gathering and review
  3. 03Inefficiency limited potential for business growth and rapid case handling

What they built

  1. 01Built a custom Copilot Studio agent targeting legal due diligence
  2. 02Automated the information gathering, review, and reporting processes
  3. 03Enabled autonomous management of workflows—reducing human intervention

Reported results

  1. 01Reduced due diligence workload by 50%
  2. 02Enabled quicker, more informed decision-making
  3. 03Drove measurable efficiency and business growth
  • Automated legal due diligence workflows
  • Enabled quicker, more informed decisions
  • Reduced due diligence workload
  • Freed teams for higher-value work

Source

grazitti.com

Blog post · 1 Jun 2024 · Published by a vendor

Read the original(opens in a new tab)

How this deployment compares

Computed from the library · data 10 Nov 2026

Thomson Reuters has 6 deployment records in the library, from 2023 to 2026. It is one of 31 legal document automation deployments, 20 of them in Legal. Its reported 50% reduction is within the typical range (median 50% across 9 figures).

Thomson Reuters in the library

6 deployment records from Thomson Reuters, 2023–2026

  1. Jan 2023Thomson Reuters built an Enterprise AI platform to streamline and govern ML on AWSCompliance automation
  2. Jan 2024Thomson Reuters clients automate compliance and legal workflows with AI-powered assistanceLegal document automation
  3. Jun 2024This record · Legal document automation
  4. Oct 2024Pets at Home boosted profit protection with autonomous AI agentsLegal onboarding automation
  5. Jan 2026Thomson Reuters: Agentic platform engineering hub with Amazon Bedrock AgentCoreWorkflow orchestration
  6. May 2026Thomson Reuters expands generative AI access with Amazon BedrockLegal document automation

Followed upA newer Thomson Reuters record from 2026 is in the library, so the AI program continued after this announcement.

How Thomson Reuters uses AI: company page

Same pattern, whole library

One of 31 legal document automation deployments

  • Legal accounts for 20 of them (65%), more than any other industry.
  • 8 records of this pattern came before it; 16 have been published since.
  • Only 4 of the 31 put a number on the result (13%).
  • Distinctive claim: Scale & capacity outcomes are reported by only 7 peers (23%).
  • Distinctive claim: Better decisions & insight outcomes are reported by only 7 peers (23%).
  • Distinctive claim: Cost efficiency outcomes are reported by only 7 peers (23%).
Provider mix
  • Microsoft87%
  • AWS16%
  • GCP3%
Most-used technology
  • Azure OpenAI 7
  • Microsoft 365 5
  • Azure AI 5
  • Copilot Studio 4
  • SharePoint 4
  • Copilot 3

Outlined: used in this record.

Shares describe this library, not the whole market.

Legal document automation analysis

Results against peers

50% reduction is within the typical range

Across 9 productivity & throughput figures (all industries), the median reduction is 50%; the middle half falls between 46% and 51%.

This recordMiddle half of peers

  • Time & speed283 figures, all industries · middle half 30%–76%50%median reduction
  • Quality & accuracy50 figures, all industries · middle half 22%–96%40%median increase
  • Cost savings168 figures, all industries · middle half 25%–70%40%median reduction

Peer figures are as reported by their sources; percentage claims only.

How we checked this record

Evidence tier: supported

A credible source with a named customer, but not the organization's own account.

Named organization
Thomson Reuters
Who published the source
The technology vendor
Deployment status
The source does not say
Quantified result
The source reports at least one figure
Summary checked against source
2 / 5 agreement
Source link
Online at last check

Last re-checked 13 Jun 2026.

This record is evidence for

Insight · industryLegal dossierOne of 82 Legal deployments. See which patterns dominate there and what they report.Insight · patternLegal document automation31 deployments share this pattern. See where it is used and how it is built.Trend · momentumBuilding pattern4 new deployments in the last six months, against 1 in the six before.

Same pattern, other organizations

All legal document automation deployments
  1. 13 Jun 2026
    Pharma

    Cactus Life Sciences deploys Microsoft 365 Copilot with 30+ custom automation agents to accelerate scientific writing and data extraction

    Cactus Life Sciences · Legal document automation · Microsoft

    Cactus Life Sciences needed to reduce the manual burden of document-heavy scientific workflows and improve efficiency across scientific writing and project management teams while meeting strict pharmaceutical data security requirements. The company deployed Microsoft 365 Copilot in a phased rollout and built more than 30 custom automation agents using Microsoft's agent builder framework. The agents retrieve and structure information from scientific literature, support abbreviation checks, formatting consistency, and alignment with regulatory and publication standards, with human review controls preserved. A Copilot Champions program and centralized knowledge repository supported governance and peer-led adoption.

    Multi-agentProduction

  2. 27 May 2026
    Other

    Vitalliance implements generative AI knowledge search for HR/legal manuals on AWS

    Vitalliance · Legal document automation · AWS

    Vitalliance is a French home care and personal services network supporting 11,000 customers across 140 agencies. The company migrated its information system to AWS and is developing a generative AI assistant to help employees search 400-page manuals for HR and legal questions. The assistant is intended to answer questions with source traceability so users can see whether an answer comes from a collective agreement or a company agreement.

  3. 27 May 2026
    Professional Services

    Thomson Reuters expands generative AI access with Amazon Bedrock

    Thomson Reuters · Legal document automation · AWS

    Thomson Reuters built Open Arena, a web-based enterprise AI and machine learning playground, to democratize safe and secure access to generative AI models for technical and nontechnical employees. The company expanded the platform by incorporating Amazon Bedrock so teams can experiment with, compare, and select different foundation models for products and internal use cases. Thomson Reuters also used the platform to build Checkpoint Edge with CoCounsel, a tax research generative AI application that provides responsive answers with in-line citations to tax resources.

  4. 27 May 2026
    Legal

    Robin AI Transforms Complex Legal Work Using Amazon Bedrock

    Robin AI · Legal document automation · AWS

    Robin AI helps legal professionals save time and speed contract work using generative AI and AWS. The solution uses Amazon Bedrock with large language models such as Anthropic’s Claude 3 to provide generative AI capabilities while keeping data secure within Robin AI’s own cloud environment. Robin AI says lawyers and paralegals can process hundreds of pages of contracts in just a few seconds.