Microsoft

Kirin Holdings: Microsoft 365 Copilot rollout for employee productivity and AI-driven business transformation strategy

Use case typeEmployee productivityUpdated Jul 2, 2025

Kirin Holdings is a global company with food, pharmaceuticals and health sciences businesses. The group is advancing an enterprise AI strategy aimed at moving routine work to AI by 2035 and scaling Microsoft 365 Copilot across companies and business functions. It established AI promotion committees, trained users through seminars and evangelists, and plans to expand toward Copilot Studio and agentic AI-driven process transformation.

Organization
Kirin Holdings
Industry
Consumer & Food
Location
Japan
Published
July 2025

Reported outcomes

+80%

Copilot utilization rateProductivity & throughput

6,000 usersMicrosoft 365 Copilot users

Strategic outcomes

Speed & agilityRoutine work shifted toward AI as part of a 2035 strategyOther strategic outcomeDaily use of Copilot became established across the groupInnovation & cultureOrganization-wide AI literacy and adoption culture was built through training and evangelists

Primary read

Use case focus

Showing 3 of 3

  • 1Employee productivity
  • 2Workflow automation
  • 3AI agents
  • The company wanted to move beyond experimentation and increase engagement with AI tools.
  • It aimed to improve efficiency and consistency in knowledge work across a large, multi-division enterprise.
  • It wanted to create a common AI foundation across group companies rather than limiting AI to a few specialist teams.
  • Kirin Holdings rolled out Microsoft 365 Copilot across the group from 2024 onward.
  • It formed AI promotion committees and ran onboarding, seminars and short training programs to build adoption.
  • The company is planning Copilot Studio introduction and broader agentic AI process transformation in the next phase.
Technologies
Microsoft 365 CopilotCopilot StudioMicrosoft TeamsPower Platform
  • More than 6,000 Microsoft 365 Copilot users were reached within roughly half a year of launch.
  • The adoption program helped normalize daily use of Copilot across the group.
  • The company is building momentum toward AI-driven business process transformation and eventual agentic AI use.
Architecture

Kirin Holdings deployed Microsoft 365 Copilot as the initial group-wide AI foundation, supported by AI promotion committees, internal training and adoption campaigns. The article also notes future plans for Copilot Studio and agentic AI to connect AI more directly into business processes.

Sources & evidence1
Groundedness: 5/5Type: Customer StoryPublished: Jul 2, 2025Publisher: MicrosoftEvidence: PrimaryConfidence: High
Primary source

AI-generated summary. Verify important details with the linked sources before relying on this case.

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Customer evidence
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Provider evidence
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Market context
Consumer & Food AI use casesConsumer & Food industry insightsJapan country insights
AI patterns
Copilot
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