What challenges did Thomson Reuters face before AI implementation?

Democratize safe and secure internal access to generative AI models. Accelerate development and deployment of LLM-based applications for employee and customer use cases. Simplify model selection and experimentation across technical and nontechnical teams.

What was the impact of the AI solution?

Reduced AI model deployment time from days to hours. Increased accessibility to generative AI tools for more employees. Streamlined testing and innovation across the organization. One product example uses cited responses for tax research queries.

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Source

Thomson Reuters expands generative AI access with Amazon Bedrock

Use case typeLegal document automationUpdated Jun 13, 2026

Thomson Reuters built Open Arena, a web-based enterprise AI and machine learning playground, to democratize safe and secure access to generative AI models for technical and nontechnical employees. The company expanded the platform by incorporating Amazon Bedrock so teams can experiment with, compare, and select different foundation models for products and internal use cases. Thomson Reuters also used the platform to build Checkpoint Edge with CoCounsel, a tax research generative AI application that provides responsive answers with in-line citations to tax resources.

Organization: Thomson Reuters
Industry: Professional Services
Location: United States
Published: May 2026

Reported outcomes

Strategic outcomes

New product / capabilityBuilt self-service generative AI playgroundNew product / capabilityAdded foundation model experimentation platformNew product / capabilityDeveloped AI tax research applicationSpeed & agilityAccelerated model deployment and testing

Primary read

Use case focus

Showing 3 of 4

1Enterprise AI Platform
2Developer Productivity
3Knowledge Discovery

Democratize safe and secure internal access to generative AI models.
Accelerate development and deployment of LLM-based applications for employee and customer use cases.
Simplify model selection and experimentation across technical and nontechnical teams.

Built Open Arena as a web-based self-service generative AI playground.
Integrated Amazon Bedrock to provide a choice of foundation models through one platform.
Enabled product teams to test ideas, compare models, and build applications such as Checkpoint Edge with CoCounsel.
Abstracted model complexity so teams can focus on use-case development.

Technologies

Amazon Bedrock