Flowe - First Cloud-Based Bank Running on Microsoft Azure
Flowe, part of Italy’s Banca Mediolanum, partnered with Microsoft to become the first bank in the world that runs fully on Azure. The project was completed in just one year during the COVID-19 pandemic and provides agility, scalability, and security. Their open-banking platform combines financial services with environmental sustainability goals, and tools for lifestyle management such as CO2 impact compensation and gamified personal finance education. Flowe also uses Azure's advanced cognitive services for fraud detection. By utilizing Microsoft Power Platform and Microsoft Teams, the bank achieves fast iterations and offers a holistic customer experience that includes environmental and financial well-being, making them a pioneer in cloud-native banking.
Reported outcomes
Strategic outcomes
Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
- Customer
- Flowe
- Provider
- Microsoft
- Maturity
- Production
- Linked source
- microsoft.com
Needed to build a multifunctional digital bank from scratch during the COVID-19 pandemic Lack of existing cloud-native banks created uncertainty and technical challenges Required rapid go-to-market timelinesâproject completed in just 1 year Aimed for high agility, security, and scalability requirements Sought to integrate environmental sustainability tools and education with banking services Deployed full banking core and digital onboarding on Azure Leveraged Azure Cognitive Services for fraud
Primary read
Use case focus
Showing 3 of 5
- 1AI-powered fraud detection for digital banking transactions
- 2Gamified personal finance education and coaching agent
- 3Environmental impact and carbon footprint tracking for users
- Needed to build a multifunctional digital bank from scratch during the COVID-19 pandemic
- Lack of existing cloud-native banks created uncertainty and technical challenges
- Required rapid go-to-market timelinesâproject completed in just 1 year
- Aimed for high agility, security, and scalability requirements
- Sought to integrate environmental sustainability tools and education with banking services
- Deployed full banking core and digital onboarding on Azure
- Leveraged Azure Cognitive Services for fraud detection and customer insights
- Utilized Power Platform for rapid customer care process development and iteration
- Integrated lifestyle management tools (e.g., CO2 tracking, gamified education)
- Adopted Microsoft Teams for collaborative remote work and fast delivery
- Launched fully cloud-based bank in 12 months amidst COVID-19
- Enabled scalable infrastructure supporting lifestyle and finance features
- Achieved carbon-neutral certification
- Delivered seamless onboarding and improved customer care via digital channels
- Set new industry standard for cloud-native banking innovation
Sources & evidence1
- Customer explicitly identified
- Deployment status explicitly supported
- Primary source available
- Technical implementation details available
- Recent evidence check available
- Last evidence check: Jul 22, 2026.
The cited source is no longer reachable and the organization has no newer case. Not a claim the system was discontinued.
- Cited source last checked Jun 12, 2026 — broken (1/1 broken).
Measures whether this deployment's public evidence persists — not whether the system is still in production.
AI-generated summary. Verify important details with the linked sources before relying on this case.
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