Keralty drives its comprehensive care model along with Google Workspace
Use case typeHealthcare workflow automationUpdated Jun 13, 2026
Keralty is a healthcare group that modernized its infrastructure to support a comprehensive care model and remote care delivery. The company used Google Workspace with Google Meet and Google Calendar integrations to enable virtual appointments, remote radiology sessions, and cross-functional collaboration during the pandemic.
- Organization
- Keralty
- Industry
- Healthcare
- Location
- Colombia
- Published
- January 2021
Reported outcomes
Strategic outcomes
New product / capabilityEnabled virtual care deliveryNew product / capabilitySupported remote radiology sessionsSpeed & agilityAutomated appointment schedulingCost efficiencyReduced unnecessary infrastructure costs
Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
- Customer
- Keralty
- Provider
- GCP
- Maturity
- Production
- Linked source
- Google Cloud Customer Story
Rolled out Google Workspace tools for video conferencing, calendaring, forms, and cloud collaboration
Customer identity supportedSource describes one deploymentMaturity supported
Primary read
Use case focus
Showing 3 of 4
- 1Remote work enablement
- 2Telemedicine
- 3Collaboration
- Modernize healthcare delivery and infrastructure to scale remote care during COVID-19.
- Enable virtual appointments and remote radiology sessions while improving collaboration and reducing unnecessary trips and costs securely.
- Rolled out Google Workspace tools for video conferencing, calendaring, forms, and cloud collaboration.
- Used Workspace APIs to automatically schedule appointments in Calendar and send email links to the appointments.
- Supported telemedicine, remote radiology, and digital documentation across teams.
- Nearly 3 million virtual appointments in Colombia during the first year of the pandemic.
- 46,210 remote radiology sessions in Mexico.
- 300,000+ remote appointments held every month.
- 671 phone extensions returned, reducing monthly expenses.
- 14,686 Google Workspace licenses granted.
Sources & evidence1
Evidence: Medium55/100Evidence strength
- Customer explicitly identified
- Deployment status explicitly supported
- Primary source available
- Technical implementation details available
Type: Customer StoryPublished: Jan 1, 2021Publisher: Google CloudEvidence: PrimaryConfidence: High
AI-generated summary. Verify important details with the linked sources before relying on this case.
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