What challenges did Eka Care face before AI implementation?

Doctors were overwhelmed by patient load and administrative work. Unstructured medical conversations and records needed to become structured, usable notes. The solution had to meet healthcare security and compliance requirements.

What was the impact of the AI solution?

Doctors spend more time with patients and less time on administrative work. Eka Care reports reduced error rates after moving to Amazon Bedrock. The team gained more agility and flexibility to experiment with multiple models. Patients can access health data more easily for real-time decision-making. The solution improves understanding of patient data and supports better care outcomes.

Source

Eka Care uses Amazon Bedrock + Amazon Transcribe for clinical documentation automation

Use case typeClinical documentationUpdated Jun 13, 2026

Eka Care is a PHR app that helps users store medical records and monitor health vitals. In India’s healthcare landscape, doctors often manage over 100 patients a day and spend only a few minutes per patient because of administrative burdens. Eka Care built Eka Doc, DocAssist, and Voice2RX to streamline patient management and convert doctor-patient conversations into structured notes. The company uses Amazon Bedrock for generative AI applications and Amazon Transcribe for speech-to-text transcription into structured notes. Eka Care also states that it uses AWS HIPAA-compliant services and aligns data handling with India’s DPDP Act guidelines.

Organization: Eka Care
Industry: Healthcare
Location: India
Published: May 2026

Reported outcomes

Strategic outcomes

New product / capabilityBuilt clinical documentation toolsSpeed & agilityImproved model experimentation agilityCustomer experience & trustEnabled easier access to health dataRisk & complianceMet healthcare security requirements

Primary read

Use case focus

Showing 3 of 3

1Clinical documentation automation
2Speech-to-text transcription
3Generative AI assistant

Doctors were overwhelmed by patient load and administrative work.
Unstructured medical conversations and records needed to become structured, usable notes.
The solution had to meet healthcare security and compliance requirements.

Eka Care developed Eka Doc, DocAssist, and Voice2RX to improve patient management and documentation.
Amazon Transcribe converts doctor-patient conversations into text for structured notes.
Amazon Bedrock supports the generative AI workflow and lets the team experiment with multiple models more easily.

Technologies

Amazon Bedrock Amazon Transcribe

Doctors spend more time with patients and less time on administrative work.
Eka Care reports reduced error rates after moving to Amazon Bedrock.
The team gained more agility and flexibility to experiment with multiple models.
Patients can access health data more easily for real-time decision-making.
The solution improves understanding of patient data and supports better care outcomes.

Sources & evidence1

Groundedness: 5/5Type: Customer StoryPublished: May 27, 2026Publisher: AWSEvidence: PrimaryConfidence: High

Primary source

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Customer evidence