What challenges did Cummins face before AI implementation?

Cummins needed proper record labeling to be compliant with retention requirements. Cummins needed to prepare its data environment for the adoption of generative AI solutions. The company had exponential data growth, outdated records, and complex compliance needs across jurisdictions.

What was the impact of the AI solution?

Cummins automatically labeled and classified millions of files. It automated 10-15% of its global record schedule. The company reduced outdated files and saved on the cost of storage, tools, and time spent by employees who manage data.

Source

MicrosoftProductionEvidence: Medium65/100

Cummins enhances sustainable data governance and AI adoption with Microsoft Purview

Use case typeData governanceUpdated Feb 4, 2026

Cummins automated data classification and sensitivity labeling with Microsoft Purview Information Protection to enforce data sensitivity levels and protections. It deployed Microsoft Purview Data Lifecycle Management to enforce customized file lifecycles and prepare clean, secure data for Microsoft 365 Copilot adoption. The program reduced outdated files, supported compliance, and improved collaboration on sensitive data.

Organization: Cummins
Industry: Manufacturing
Location: United States
Published: February 2026

Reported outcomes

1,000,000 files

files labeled and classifiedOther quantified impact

10-15%global record schedule automated

Strategic outcomes

Risk & complianceImproved retention and compliance enforcementOther strategic outcomePrepared secure data foundation for generative AI adoptionCost efficiencyReduced storage and maintenance costsEcosystem & partnershipsEnabled co-authoring of sensitive files in place

Why do we believe this?Outcome claims, sources, and evidence checks

Normalized claim

Files labeled and classified: 1,000,000 files increase

Microsoft Customer StoriesFeb 4, 2026Customer storyExplicit claimMedium evidence strength

“We’ve labeled more than one million files,” says Kichambare.

Normalized claim

Global record schedule automated: 10-15%

Microsoft Customer StoriesFeb 4, 2026Customer storyExplicit claimMedium evidence strength

“We’ve automated 10-15% of our global record schedule.”

Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks

Customer: Cummins
Provider: Microsoft
Maturity: Production
Linked source: Microsoft Customer Stories

It deployed Microsoft Purview Data Lifecycle Management to enforce customized file lifecycles and prepare clean, secure data for Microsoft 365 Copilot adoption

Customer identity supportedSource describes one deploymentMaturity supported

Primary read

Use case focus

Showing 3 of 3

1Data governance
2Compliance automation
3Knowledge management

Cummins needed proper record labeling to be compliant with retention requirements.
Cummins needed to prepare its data environment for the adoption of generative AI solutions.
The company had exponential data growth, outdated records, and complex compliance needs across jurisdictions.

Cummins automated data classification and sensitivity labeling with Microsoft Purview Information Protection.
It deployed Microsoft Purview Data Lifecycle Management to enforce customized file lifecycles and retention policies.
Cummins is running a Microsoft 365 Copilot pilot program supported by Microsoft Purview governance controls.

Technologies

Microsoft Purview Information Protection Microsoft Purview Data Lifecycle Management Microsoft 365 Copilot Microsoft Purview AI Hub Microsoft 365 E5 Microsoft Purview

Cummins automatically labeled and classified millions of files.
It automated 10-15% of its global record schedule.
The company reduced outdated files and saved on the cost of storage, tools, and time spent by employees who manage data.

Architecture

Microsoft Purview Information Protection applies sensitivity labels after classification, and Microsoft Purview Data Lifecycle Management enforces customized lifecycles and retention policies across Cummins' Microsoft 365 environment. The company is also piloting Microsoft 365 Copilot with governance controls from Microsoft Purview.

Sources & evidence1

Evidence: Medium65/100Evidence strength