What challenges did Healthark face before AI implementation?

Managing multiple EDC systems manually created data inconsistencies, compliance risks, increased operational costs, and slowed clinical trial progress. Manual workflows required logging into diverse systems, exporting, reconciling patient data, updating case report forms (CRFs), and creating reports without standardized audit trails. Inefficient processes caused delayed reconciliations and elevated regulatory risk.

What was the impact of the AI solution?

Transformed clinical trial operations from manual, reactive processes to proactive, scalable automated workflows. Reduced operational costs and improved data accuracy and compliance readiness with audit trails. Accelerated trial execution and enabled patient-centric healthcare innovation.

Source

Microsoft

Healthark Automation of Clinical Trial Operations with Microsoft Power Platform

Use case typeBusiness process automationUpdated Jun 13, 2026

Healthark, a global clinical research organization, was challenged with manual, fragmented workflows across multiple Electronic Data Capture (EDC) systems leading to inefficiencies, data inconsistencies, compliance risks, elevated costs, and slower trial execution. They developed a cloud-enabled, low-code automation solution using Microsoft Power Platform (Power Apps, Power Automate) and Azure services that integrates multiple EDC APIs with secure credential management via Azure Key Vault. The solution automates data reconciliation, reporting, and patient data updates, includes audit-ready workflows with secure Azure storage, and enhances compliance readiness and operational efficiency.

Organization: Healthark
Industry: Healthcare
Location: United States
Published: October 2025

Reported outcomes

Strategic outcomes

Speed & agilityAccelerated clinical trial executionRisk & complianceImproved compliance readiness with audit trailsScale & capacityEnabled scalable automated workflowsNew product / capabilityAutomated data reconciliation and reporting

Primary read

Use case focus

Showing 2 of 2

1Clinical Trial Automation
2Data Integration & Automation

Managing multiple EDC systems manually created data inconsistencies, compliance risks, increased operational costs, and slowed clinical trial progress.
Manual workflows required logging into diverse systems, exporting, reconciling patient data, updating case report forms (CRFs), and creating reports without standardized audit trails.
Inefficient processes caused delayed reconciliations and elevated regulatory risk.

Healthark designed and deployed a low-code, cloud-enabled solution leveraging Microsoft Power Apps, Power Automate, and Azure services.
Implemented configurable API integration for unified EDC system access with secure Azure Key Vault credential management.
Automated data reconciliation with Power Automate flows, discrepancy flagging, and report generation.
Developed a two-bot process for controlled patient data updates with rollback and alerts.
Created audit-ready data extraction workflows with secure PDF report storage in Azure for compliance.

Technologies

Microsoft Power Platform Power Apps Power Automate Azure Azure Key Vault

Transformed clinical trial operations from manual, reactive processes to proactive, scalable automated workflows.
Reduced operational costs and improved data accuracy and compliance readiness with audit trails.
Accelerated trial execution and enabled patient-centric healthcare innovation.

Architecture

The solution architecture integrates multiple EDC APIs accessible via configurable API connectors and secure credential management using Azure Key Vault. Automated data reconciliation is handled with Power Automate workflows that flag data discrepancies and generate reports. Patient data updates are managed with a controlled two-bot process supporting rollback and alert mechanisms. Audit-ready PDF report generation and storage use secure Azure Blob Storage, ensuring regulatory compliance.

Sources & evidence1

Groundedness: 4/5

Primary source

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