Normalized claim
Time: 65% increase
Achieved up to 65% faster approvals and 75%+ process automation in cases studied.
FlowForma, a process automation platform, provides insurers with no-code tools to automate and streamline claims processing workflows. Insurers using FlowForma replace manual paperwork and email-based processes with digital workflows that include dynamic forms, automated routing, and built-in compliance checks. The platform’s AI Copilot allows users to create and optimize claims workflows from text prompts or diagrams, reducing technical barriers and setup times. Integrated with Microsoft 365 and Power Automate, FlowForma enables seamless connection with CRM, policy administration, and accounting systems. AI automation validates claims, routes tasks, triggers document generation, and maintains an auditable, transparent process. Real-world examples include auto, health, and home insurance, each benefiting from faster claim resolution and fewer errors. The solution helps organizations achieve significant reductions in turnaround times, increased regulatory compliance, and cost savings. Teams can monitor performance in real time and duplicate successful workflows across departments. FlowForma’s automation enhances customer communications by providing real-time updates, status notifications, and self-service options. With AI-driven document generation, the need for manual drafting and data entry is minimized, further driving efficiency.
Reported outcomes
Time: Up to 65% higher
Time & speed
Normalized claim
Time: 65% increase
Achieved up to 65% faster approvals and 75%+ process automation in cases studied.
Normalized claim
Time: 75% decrease
Achieved up to 65% faster approvals and 75%+ process automation in cases studied.
Deployed FlowForma’s AI-powered, no-code process automation platform for insurers’ claims processing
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FlowForma’s no-code platform integrates AI Copilot with Microsoft 365 and Power Automate. Claims intake is captured via dynamic, conditional forms, while workflows are mapped and optimized using AI-powered design. Automated routing, digital validations, and document generation are orchestrated by Power Automate and connected systems, with audit trails and compliance reporting available for each process.
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