Leading Asian Food Manufacturer Streamlines Trade Operations
A major food processing, manufacturing, and trading company in Asia, headquartered in Switzerland, faced operational delays and compliance complexity due to manual trade documentation and disjointed approval workflows. Infosys collaborated with the company to develop a unified, intelligent platform leveraging Microsoft Power Platform technologies. The existing manual processes were replaced with automation for contract tracking, digital signatures, and workflow approvals. This new system ensured compliance and transparency with integrated audit tracking. The deployment used Power Apps (Canvas), Power Automate, Azure Logic Apps, Power BI, and SharePoint for contract management and process automation. AI-powered features enabled signature detection and secure digital records. The solution drastically reduced manual intervention, eliminated paper-based documentation, and allowed real-time contract status updates. This also sped up contract approvals and reduced environmental impact. Audit transparency and historical data access improved compliance readiness, and low-code capabilities enabled rapid implementation. The company is now able to accelerate business operations, improve efficiency, and maintain better environmental stewardship through digital transformation.
- Industry
- Consumer & Food
- Location
- Switzerland
- Published
- August 2025
Reported outcomes
Strategic outcomes
Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
- Customer
- A leading food processing, manufacturing, and trading company in Asia
- Provider
- Microsoft
- Maturity
- Production
- Linked source
- infosys.com
A major food processing, manufacturing, and trading company in Asia, headquartered in Switzerland, faced operational delays and compliance complexity due to manual trade documentation and disjointed approval workflows
Primary read
Use case focus
Showing 3 of 3
- 1Automated Digital Trade Documentation Management
- 2AI-Based Contract Approval and Compliance Workflow
- 3Centralized Audit-Ready Contract Lifecycle Management
- Reliance on manual trade documentation processes caused operational delays.
- Approval and signatory workflows were inefficient and decentralized.
- Compliance gaps and lack of real-time audit tracking complicated audit readiness.
- Heavy use of paper-based contracts increased environmental concerns.
- Limited visibility into the contract lifecycle hampered efficient management.
- Developed a unified digital contract management and approval platform using Microsoft Power Platform.
- Automated contract tracking, digital signature collection, and workflow routing.
- Integrated Power Apps (Canvas), Power Automate, Azure Logic Apps, Power BI, and SharePoint for end-to-end digital processes.
- Introduced AI-driven signature detection for document automation.
- Enabled real-time audit tracking, storage, and compliance features.
- Accelerated contract approval times by eliminating manual paperwork.
- Reduced operational delays and complexity of compliance audits.
- Improved audit transparency and access to historical data.
- Enabled eco-friendly, paperless contract management processes.
- Faster, low-code deployment for quicker business benefits.
Architecture
The solution integrates Power Apps (Canvas), Power Automate, Azure Logic Apps, Power BI, and SharePoint into a centralized platform that digitizes contract management workflows, automates signature detection, routes documents for approvals, and records every transaction in SharePoint for auditability. Automated reminders and status tracking enable seamless collaboration and compliance across departments.
Sources & evidence1
- Customer explicitly identified
- Deployment status explicitly supported
- Primary source available
- Technical implementation details available
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