Renault-Nissan Alliance accelerates connected car innovation with cloud platform

Renault-Nissan Alliance formed a global, multiyear partnership with Microsoft to transform vehicle connectivity, predictive maintenance, and remote diagnostics. Microsoft Azure serves as the secure, scalable foundation for developing and deploying next-generation connected car services including advanced navigation, remote feature monitoring, over-the-air updates, and in-car productivity. The partnership enables personalized and secure driving experiences by integrating digital services, vehicle telemetry, and real-time diagnostics. Azure supports the launch of autonomous vehicles and brings improved engagement, remote access, vehicle security, and infotainment to drivers worldwide. The solution also focus on integrating work and social communication directly into the car. The project aims to deliver new standards in automotive digital experiences, leveraging the depth of Azure's platform for compliance, flexibility, and worldwide reach.

Industry
Automotive
Location
France
Published
September 2016

Reported outcomes

Strategic outcomes

New product / capabilityLaunched connected and autonomous vehicle featuresCustomer experience & trustImproved customer experience through real-time dataNew product / capabilityExpanded remote diagnostics and mobile accessRisk & complianceProvided secure, scalable global deployment platform

Primary read

Use case focus

Showing 3 of 3

  • 1Connected Car Platform Development
  • 2Remote Vehicle Diagnostics and Predictive Maintenance
  • 3In-Car Digital Productivity Integration
  • Fragmented data and lack of connected services limited customer experience and vehicle maintenance.
  • Requirement for secure and scalable platform for global connected car deployment.
  • Need to support predictive maintenance, over-the-air updates, and integration of digital productivity tools in vehicles.
  • Ambition to accelerate autonomous vehicle rollout and customer digital engagement.
  • Partnered to develop global connected vehicle services on Microsoft Azure.
  • Enabled advanced navigation, predictive analytics, and remote diagnostics accessible to drivers and service teams.
  • Implemented secure over-the-air update mechanisms and mobile integration for remote access.
  • Personalized driver settings, digital communications, and enhanced infotainment delivered through Azure.
Technologies
  • Enabled launch of vehicles with integrated autonomous driving and connected features.
  • Improved customer experience and predictive maintenance through real-time vehicle data.
  • Expanded service capabilities enabling remote diagnostics and mobile access.
  • Provided secure, scalable solution for global deployment across multiple vehicle brands.
Architecture

Renault-Nissan application services are hosted on Microsoft Azure, which provides secure global access for in-car systems and remote services. Connected services—such as navigation, predictive maintenance, and diagnostics—rely on Azure to unify data, enable updates, and link mobile devices to the car.

Sources & evidence2
Groundedness: Unavailable

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