Rich Data Co deployed generative AI assistants on Amazon Bedrock to accelerate credit decisioning

Use case typeDecision supportUpdated Jun 13, 2026

Rich Data Co (RDC) is a Sydney-based SaaS provider specializing in AI-driven credit decisioning for business and commercial lending. RDC built two assistants to support data scientists and portfolio managers with model development, data querying, and portfolio analysis for financial institutions.

Organization
Rich Data Co
Industry
Finance
Location
Australia
Published
June 2026

Reported outcomes

+50%

quantified impactOther quantified impact

Strategic outcomes

New product / capabilityDeployed AI-driven credit decisioning assistantsSpeed & agilityAccelerated model development and analysisMarket & geographic expansionPiloted with major Australian banksCustomer experience & trustExpanded pre-assessed credit offer eligibility

Primary read

Use case focus

Showing 3 of 5

  • 1Credit Decisioning
  • 2Data Science Assistant
  • 3Portfolio Analytics
  • Improve credit assessments using richer data sources.
  • Assist data scientists and portfolio managers with model development, querying, and portfolio analysis.
  • Accelerate development while meeting regulated security requirements.
  • Built two AI-driven assistants on Amazon Bedrock with Anthropic Claude.
  • Used retrieval-augmented generation over Amazon OpenSearch Serverless for knowledge access.
  • Implemented natural-language-to-SQL against Amazon Aurora MySQL for portfolio analysis with iterative query correction.
  • Initial version deployed to production in three months.
  • Development speed doubled.
  • Pilot with leading Australian banks.
  • Estimated increase in pre-assessed credit offers from below 50% to well above 50% for existing customers.
Architecture

RDC built two AI assistants on AWS: a Data Science Assistant using Anthropic Claude in Amazon Bedrock with retrieval-augmented generation over Amazon OpenSearch Serverless, and a Portfolio Assistant using natural-language-to-SQL over Amazon Aurora MySQL with iterative query correction and validation. The solution was developed with AWS Generative AI Innovation Center support and deployed to production in three months.

Implementation partners1
Sources & evidence1
Groundedness: 5/5Type: Customer StoryPublished: Jun 8, 2026Publisher: AWSEvidence: PrimaryConfidence: High

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