Samsung enables real-time building management with connected devices

Samsung Electronics and Microsoft partnered to digitally transform property management and building operations using IoT, AI, and cloud technologies. Their global alliance integrates Samsung's smart appliances and devices into Microsoft's Azure-based platforms, including Azure Digital Twins, Azure IoT, Dynamics 365 Field Service, and Microsoft Teams. This offering provides real-time monitoring, predictive maintenance, asset performance optimization, and improved tenant experiences for commercial, residential, and mixed-use properties. In pilot projects, building managers can detect and address equipment failures before they occur, lowering service costs and resource waste. Service technicians can troubleshoot multiple issues per visit, benefitting from the integrated field service tools and remote support capabilities within Teams. Major real estate stakeholders such as Oxford Properties and the National University of Singapore have piloted or endorsed the solution, which can scale from single buildings to large portfolios. The collaboration empowers facilities management and opens new digital possibilities for smart living environments.