Normalized claim
Quantified impact: 30% decrease
Reduced energy consumption for selected workloads by up to 30%.
Last evidence check: Jun 1, 2026
UBS accelerates digital transformation with large-scale cloud migration
Use case typeDigital bankingUpdated Jun 13, 2026
UBS, Switzerland’s largest bank, has committed to a five-year expansion of its partnership with Microsoft to modernize its technology estate by migrating more than 50% of its applications—including critical banking workloads—to Microsoft Azure. This move supports UBS's ‘cloud-first’ strategy, aiming to drive innovation, operational efficiency, and sustainability while meeting strict security and compliance regulations. The partnership has resulted in joint development of financial industry solutions, including the creation of a secure Azure region for UBS in Switzerland and the co-development of the Carbon Aware API to optimize energy usage. UBS leverages Microsoft Power Platform to empower employees to build applications and automate workflows. The collaboration has already shown concrete sustainability gains, resulting in up to 30% energy reduction for certain workloads. AI-powered solutions like conversational AI are also being used to enhance communications with clients.
- Organization
- UBS
- Industry
- Finance
- Location
- Switzerland
- Published
- October 2022
Reported outcomes
−30%
quantified impactSustainability & resources
Strategic outcomes
Scale & capacityMigrated critical workloads to cloudRisk & complianceStrengthened security and compliance postureSustainability & ESGReduced energy footprint of workloadsSpeed & agilityEnabled rapid app development and automation
Why do we believe this?Outcome claims, sources, and evidence checks
Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
- Customer
- UBS
- Provider
- Microsoft
- Maturity
- Production
- Linked source
- news.microsoft.com
This move supports UBS's ‘cloud-first’ strategy, aiming to drive innovation, operational efficiency, and sustainability while meeting strict security and compliance regulations
Customer identity supportedSource describes one deploymentMaturity supported
Primary read
Use case focus
Showing 3 of 4
- 1Core banking migration to cloud
- 2Financial industry-tailored cloud compliance
- 3Conversational AI for client service in banking
- Need to modernize a legacy technology estate to respond to rapidly evolving client and employee needs.
- Pressure to accelerate innovation and deliver digital products faster across all business units.
- Compliance with stringent security regulations typical of the financial industry.
- Desire to improve operational efficiency and sustainability, including reducing energy consumption of technology platforms.
- Migrated over 50% of applications, including critical workloads, to Microsoft Azure cloud platform.
- Partnered with Microsoft to co-develop solutions tailored to finance, including a secure Azure region and industry-grade compliance tools.
- Jointly developed the Carbon Aware API to reduce the energy footprint of high-compute workloads.
- Deployed Microsoft Power Platform (Power Apps, Power Automate) to enable rapid internal application development and workflow automation.
- Implemented conversational AI to automate client service communications.
- Reduced energy consumption for selected workloads by up to 30%.
- Enabled faster innovation cycles and improved digital experiences for clients and employees.
- Enhanced compliance, security posture, and flexibility in operations.
- Empowered employees to rapidly create new apps and automate workflows internally.
Architecture
UBS migrated more than half of its applications, including mission-critical workloads, to Microsoft Azure. New applications and services are built on Azure’s infrastructure, taking advantage of security and compliance enhancements specific to the financial industry. Confidential computing services and a dedicated Swiss Azure region were used for sensitive operations. UBS employs Power Platform for internal app development, and AI-based automation is used for client communications. The Carbon Aware API schedules intensive workloads when renewable energy is available, reducing environmental impact.
Sources & evidence1
Evidence: High75/100Evidence strength
- Customer explicitly identified
- Deployment status explicitly supported
- Independent source available
- Quantified outcome available
- Technical implementation details available
- Recent evidence check available
- Last evidence check: Jun 1, 2026.
ExpandedExpanded
The same organization appears in newer AI deployment evidence.
- Same organization re-documented as recently as 2025.
- Cited source last checked Jun 1, 2026 — ok (0/1 broken).
Measures whether this deployment's public evidence persists — not whether the system is still in production.
Type: News ArticlePublished: Oct 20, 2022Publisher: news.microsoft.comEvidence: SecondaryConfidence: Low
AI-generated summary. Verify important details with the linked sources before relying on this case.
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