Banco Bilbao Vizcaya Argentaria (BBVA)
3 documented AI deployments at Banco Bilbao Vizcaya Argentaria (BBVA), across 1 industry. Each one links to the public source it was taken from.
Public AI record
Banco Bilbao Vizcaya Argentaria (BBVA) has 3 documented public AI cases on the hub, too few for a score. Fraud detection is common among peers but not yet documented at Banco Bilbao Vizcaya Argentaria (BBVA).
A record score appears once Banco Bilbao Vizcaya Argentaria (BBVA) has 5 documented public cases. The peer comparison below already uses what is on record.
First documented case Jan 2020, latest Sept 2023. No new deployment documented since Sept 2023. Cloud providers named: AWS, GCP.
Compared with peers
Against 14 other finance companies on the hub.
What peers document
- Document automation5 of 14 peers · here too36%
- Fraud detection5 of 14 peers36%
- Customer service automation3 of 14 peers21%
- Employee productivity3 of 14 peers21%
Gaps against the industry
- Fraud detection: 36% of peers, not documented at Banco Bilbao Vizcaya Argentaria (BBVA) yet
Signature use cases
No peer on the hub documents customer personalization.
Stack and approach vs peers
- Peer cases name AWS 38%, Microsoft 36%, GCP 24%.
- AI agents: 0% of Banco Bilbao Vizcaya Argentaria (BBVA)'s cases vs 18% for peers.
- Cases from the last 12 months: 0% vs 41% for peers.
Deployments
3 deployments at Banco Bilbao Vizcaya Argentaria (BBVA), newest first.
- 14 Sept 2023FinanceUnited States
Document AI Workbench early customer evidence for generative extractors/summarizer (Deutsche Bank, BBVA, Iron Mountain etc.)
Deutsche Bank · Document automation · GCP
Google Cloud introduced Document AI Workbench generative features for custom document extraction and summarization. Early-access customers including Deutsche Bank, BBVA, Iron Mountain, Orby AI, and Contextual AI described using Document AI Workbench to digitize high-volume document workflows, extract structured data from complex documents, and summarize content. The article says the Custom Extractor with generative AI can extract data from free-form and structured documents with no training required to start, then improve accuracy through confirmed predictions and few-shot examples. The Summarizer can generate configurable summaries for long documents up to 250 pages.
Scaled Production
- 22 Jun 2023FinanceSpain
Banco Bilbao Vizcaya Argentaria (BBVA) Exploring Generative AI with Amazon Bedrock in Financial Services
Banco Bilbao Vizcaya Argentaria (BBVA) · Customer personalization · AWS
Banco Bilbao Vizcaya Argentaria (BBVA), a global banking leader, is exploring generative AI using Amazon Bedrock to create innovative financial solutions and enhance customer experience in financial services. BBVA is using Amazon Bedrock to access foundation models from Amazon and leading AI startups via API to build generative AI applications. Use cases at BBVA include improving customer experience through conversational AI, enhancing employee productivity, understanding market and customer sentiment, and automating business processes like investment strategy creation and document summarization.
Production
- 1 Jan 2020FinanceSpain
BBVA modernizes cybersecurity and digital banking with Google Cloud Chronicle
Banco Bilbao Vizcaya Argentaria (BBVA) · Risk assessment · GCP
BBVA, a major Spanish financial services institution, uses Google Cloud Chronicle as a central security analytics platform. The bank implemented Chronicle to better detect, classify, and prioritize security events across its global operations during cloud migration. The customer story also presents BBVA's broader digital transformation, including faster product delivery and ongoing exploration of Google Cloud AI and machine learning for future customer applications.
What it builds
Customer personalization is the most common pattern in these deployments: 1.
Cloud providers named
GCP is named in 2 of these deployments.
- GCP67% of these2
- AWS33% of these1