Ericsson

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Ericsson has 3 source-linked AI deployments documented in AIUseCaseHub, across 1 industry and 2 countries.

Use Cases

Industries

Countries

Hyperscaler mix

See whether Ericsson's cases are powered by Microsoft, AWS, GCP, or multiple providers.

How Ericsson builds AIBuild, Buy & Compose — what they mean
Build — Custom, pro-code engineering — bespoke pipelines and SDKs (e.g. Bedrock, Vertex AI).
Buy — An off-the-shelf assistant or copilot, adopted as the main solution.
Compose — Low-code / no-code assembly (e.g. Copilot Studio, Power Platform, n8n).
Mixed — A combination of more than one of the above.

Build / Buy / Compose across this company's documented cases

100%

BuildBuyComposeMixed

3 of 3 cases classified (100%) · Compare all use-case types

Use case portfolio

Use case types at Ericsson

Automotive operations automation leads with 2 of 3 documented cases; 2 distinct types appear across the visible portfolio.

Ranked by documented casesShare of visible cases

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Reported outcomes

3 cases report measurable results

+42%

Time & speed

median · 2 metrics

Medians of results published in Ericsson cases, normalized for comparability. See all benchmarks →

Technology snapshot

What Ericsson uses across visible cases

AI Agents appears in 3 of 3 indexed cases; 22 named technologies are mentioned, led by Amazon Bedrock.

Capability mix

AI Agents100%

Multi-Agent Systems100%

RAG Systems67%

Technologies mentioned

Amazon Bedrock2 Amazon Athena1 Amazon Bedrock AgentCore1 Amazon Bedrock Agents1 Amazon Bedrock Knowledge Bases1 Amazon ECS on AWS Fargate1 Amazon Kiro1 Amazon Q1 Amazon Quick Suite1 Amazon SageMaker1 Amazon SageMaker AI1 AWS foundation models1 AWS Glue1 AWS Lambda1

All Use Cases (3)

Ericsson and AWS: cloud-native AI/agentic OSS/BSS for autonomous networks

Ericsson and AWS collaborate to deliver cloud-native, AI-powered modernized OSS/BSS for autonomous networks.Ericsson embeds more than 20 cloud-native Telco IT AI Apps across OSS/BSS and uses Amazon SageMaker, Amazon Bedrock, Amazon Bedrock AgentCore, Amazon Q, and Kiro for generative and agentic workflows.The article describes an Ericsson Telco Agentic AI Studio built on Amazon Bedrock, plus a Gen-AI Lab that helps fast-track ideas from experimentation to deployable products.

Tech & CommsApr 2026

AgentMulti-agentRAG

Ericsson agentic rApp as a Service on AWS for autonomous RAN optimization

Ericsson describes an AWS-hosted rApp as a Service solution that uses agentic AI to automate RAN operations and optimization for communications service providers.The platform integrates with Ericsson Intelligent Automation Platform and O-RAN interfaces to coordinate specialized agents for anomaly detection, root-cause explainability, cell shaping, and uplink performance optimization.It is delivered as a multi-tenant SaaS offering through AWS Marketplace.

Tech & CommsFeb 2026

AgentMulti-agent

Ericsson agentic AI for autonomous RAN optimization using Amazon Bedrock Agents

Ericsson describes an agentic AI architecture for Radio Access Network optimization that uses AWS infrastructure and Amazon Bedrock Agents to coordinate specialized agents.The system includes a supervisor agent, cell anomaly detection, root-cause explanation, general and specialized optimization, and a natural-language 'Talk to Network' interface supported by RAG and visualization/reporting.

Tech & CommsJul 2025

AgentMulti-agentRAG

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