Iberdrola
Discover 2 AI Use Cases & Implementations from Iberdrola
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All Use Cases (2)
Iberdrola on AWS: IT operations agents with Amazon Bedrock AgentCore (and renewable optimization)
Iberdrola, a Spain-based multinational utility company, uses AWS to support sustainability and energy transition initiatives at global scale.The article says Iberdrola enhances IT operations in ServiceNow using Amazon Bedrock AgentCore and different agentic architectures to manage thousands of change requests and incident tickets more efficiently across departments.It also says Iberdrola uses AWS AI/ML and generative AI capabilities to optimize renewable energy production, lower energy consumption and cost, and accelerate energy solutions into production.
Iberdrola enhances IT operations using Amazon Bedrock AgentCore
Iberdrola, a global utility company, applied agentic AI to IT operations to improve change request validation, incident enrichment, and change model selection.The solution uses Amazon Bedrock AgentCore with LangGraph-based agents, MCP-style tool gateways, identity, memory, observability, Amazon ECR, Amazon S3, Amazon RDS with pgvector, Amazon Bedrock models, Amazon Bedrock Guardrails, ServiceNow integration, and Amazon EKS-based tracing.The implementation runs production-ready agents inside Iberdrola’s enterprise security and VPC environment to support multi-step workflows across departments.