NLB Bank

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NLB Bank has 2 source-linked AI deployments documented in AIUseCaseHub, across 2 industries and 2 countries. Key partners include Infobip.

Use Cases

2

Industries

2

Countries

2

Hyperscaler mix

See whether NLB Bank's cases are powered by Microsoft, AWS, GCP, or multiple providers.

How NLB Bank builds AI

Build / Buy / Compose across this company's documented cases

BuildBuyComposeMixed

2 of 2 cases classified (100%) · Compare all use-case types

Use case portfolio

Use case types at NLB Bank

AI governance leads with 1 of 2 documented cases; 2 distinct types appear across the visible portfolio.

Reported outcomes

2 cases report measurable results

−50%

Time & speed

median · 2 metrics

Medians of results published in NLB Bank cases, normalized for comparability. See all benchmarks →

Technology snapshot

What NLB Bank uses across visible cases

AI Agents appears in 2 of 2 indexed cases; 9 named technologies are mentioned, led by AWS.

All Use Cases (2)

Microsoft

NLB scales AI agents with enterprise agentic governance

Nova Ljubljanska Banka (NLB), Slovenia’s largest banking group, partnered with Adastra to deploy a centralized enterprise agentic AI platform for scaling internal AI agents under bank-grade controls.The platform standardizes agent design, approval workflows, role-based access, policy enforcement, dedicated experimentation/testing/production environments, cost controls, and observability while preserving model choice across cloud GenAI services.NLB says the approach enables safe, scalable AI adoption across departments with full traceability and predictable costs.

Finance
Agent
Microsoft

AI-Powered Transformation Across Adriatic Industries

Microsoft has collaborated with multiple organizations in the Adriatic region to unlock AI-driven transformation in public services, education, insurance, healthcare, finance, and mobility. The initiative included the deployment of Microsoft 365 Copilot, Azure AI Foundry, Power Platform, Security Copilot, and Microsoft Fabric. Zavarovalnica Triglav modernized customer service with automated solutions, while Paysafe improved operations with Microsoft Copilot. The Office for IT and e-Government in Serbia adopted Security Copilot, significantly reducing incident resolution times. The Bulgarian Ministry of Education and Science equipped over 700,000 students with digital licenses, driving education modernization. Additional examples include LAQO’s digital insurance AI assistant developed with Infobip, Neuroblast's AI-powered neurorehabilitation devices, Verne’s use of Microsoft Fabric to integrate urban mobility data, and banks and healthcare providers streamlining workflows with Copilot. The program emphasized AI skilling, language localization, and infrastructure investments, with Microsoft supporting startups and AI talent development regionally. Localized AI and secure, resilient tech solutions are central to driving digital transformation and economic growth in the region.

Public SectorGlobal
AgentMulti-agentCopilotFabric

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