Wesfarmers

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Wesfarmers has 2 source-linked AI deployments documented in AIUseCaseHub, across 1 industry and 1 country.

Use Cases

Industries

Countries

Hyperscaler mix

See whether Wesfarmers's cases are powered by Microsoft, AWS, GCP, or multiple providers.

How Wesfarmers builds AIBuild, Buy & Compose — what they mean
Build — Custom, pro-code engineering — bespoke pipelines and SDKs (e.g. Bedrock, Vertex AI).
Buy — An off-the-shelf assistant or copilot, adopted as the main solution.
Compose — Low-code / no-code assembly (e.g. Copilot Studio, Power Platform, n8n).
Mixed — A combination of more than one of the above.

Build / Buy / Compose across this company's documented cases

100%

BuildBuyComposeMixed

1 of 2 cases classified (50%) · Compare all use-case types

Use case portfolio

Use case types at Wesfarmers

Employee productivity leads with 1 of 2 documented cases; 2 distinct types appear across the visible portfolio.

Ranked by documented casesShare of visible cases

Browse type directory

Technology snapshot

What Wesfarmers uses across visible cases

AI Agents appears in 2 of 2 indexed cases; 6 named technologies are mentioned, led by Azure OpenAI.

Capability mix

AI Agents100%

Copilot & AI Assistants50%

Technologies mentioned

Azure OpenAI1 Copilot Studio1 Google Cloud Agentic AI1 Google Cloud Gemini Enterprise1 Microsoft 365 Copilot1 Microsoft Cloud1

All Use Cases (2)

Microsoft

Wesfarmers expands Microsoft AI adoption with Azure OpenAI, M365 Copilot, and Copilot Studio (agentic commerce & productivity)

Wesfarmers and Microsoft announced a multi-year strategic partnership to expand AI adoption across Wesfarmers’ retail businesses in Australia and New Zealand.The initiative uses Microsoft Cloud, Azure OpenAI, Microsoft 365 Copilot, and Microsoft Copilot Studio to support team productivity, customer experience, agentic commerce, supply chain optimization, and workflow automation across divisions including Bunnings, Kmart Group, Blackwoods, and Priceline.

RetailFeb 2026

AgentCopilot

GCP

Wesfarmers partners with Google Cloud to deploy agentic AI for enhanced retail customer experience and operational productivity

Wesfarmers, an Australian retail conglomerate, is collaborating with Google Cloud to deploy agentic AI solutions across its retail brands such as Kmart, Officeworks, Priceline, and OnePass.The initiative aims to create personalized shopping experiences, enhance AI-powered customer support, and empower employees with advanced AI tools.This multi-year collaboration includes AI upskilling programs tailored for various employee roles to facilitate confident and responsible AI use.

RetailFeb 2026

Agent

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