Use case type
Automates voice to reduce manual effort and turnaround time.
2
2
2
2 mo
Adoption over time
By case publish month · completed months only
1 case documented across 1 month (Jun 26 – Jun 26), peaking at 1 in June 2026.
1 so far in July 2026 (in progress, not charted)
Company examples
2 shown from 2 use cases
OTTO built a conversational voice shopping assistant to turn retail search into expert advisory dialogue.The assistant supports real-time, multi-turn voice interactions for shopping advice and product discovery.
RetailLoka built a conversational AI voice agent for automotive dealership calls using Amazon Nova 2 Sonic on Amazon Bedrock to reduce latency and improve natural turn-taking.The solution uses a serverless, event-driven architecture with LiveKit Agents on AWS, Amazon ECS, Amazon RDS, IAM governance for prompt changes, and Python tools for inventory search, appointment booking, and customer lookup.
Automotive