eClinicalWorks Accelerates Clinical Efficiency by Reducing Paperwork with AI
eClinicalWorks, a leading US healthcare IT company, tackled the inefficiencies of manual paperwork and document management prevalent in the healthcare sector, where millions of faxes are still exchanged annually. Using a suite of Microsoft technologies—including Azure AI Services, Azure AI Document Intelligence, Copilot Studio, Microsoft Fabric, and Azure AI Studio—they created AI solutions for automating administrative workflows. The AI-powered system sorts and matches faxed medical records to patient charts automatically, reducing administrative burden. Additional AI agents were implemented for scheduling, patient triage, and automated nursing documentation, freeing up clinical staff to focus more on patient care. Evolvous contributed as a partner in redefining healthcare solutions using the Microsoft ecosystem. The transformation enabled thousands of practitioners to save hours previously spent on paperwork, boost documentation accuracy and efficiency, and fundamentally transform clinical delivery.