RSM powers 3 source-linked AI deployments documented in AIUseCaseHub, across 1 industry and 2 countries. Documented deployments include AI agents, RAG.
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Use Cases
3
Industries
1
Countries
2
Agent Cases
3
Hyperscaler mix
Filter RSM's implementations by cloud provider evidence.
How RSM builds AIBuild, Buy & Compose — what they mean
The Ad Council built an AI-powered chat experience for its Youth Firearm Injury Prevention campaign, Agree to Agree.The solution uses Microsoft Copilot Studio as the conversational layer and Azure AI Search with Azure OpenAI, Azure Blob Storage, Azure Functions, and Power Automate to ground responses in vetted campaign resources.The agent is designed to guide users toward trusted, approved information while avoiding harmful, political, or crisis-escalation content.
RSM has partnered with state and local government agencies to accelerate digital transformation and operational efficiency using Microsoft technology. This initiative addresses key public sector challenges including fraud detection, citizen engagement, cybersecurity, and modernization of government IT.RSM implements Microsoft AI, Power Platform, Azure Sentinel, Microsoft Defender, Microsoft 365, and Azure cloud to automate workflows, strengthen security, and enable data-driven decision making. Their solutions span smart cities, IoT resource management, cloud migration, identity management, public health analytics, and grants management.AI-driven automation and predictive analytics improve government service delivery, case management, and fraud detection. Cloud-based IT modernization delivers enhanced agility and disaster recovery.Microsoft Defender and Sentinel fortify cybersecurity, while Power Platform and Microsoft 365 empower hybrid workforce collaboration and compliance.
The City of Kelowna, in partnership with RSM, implemented generative AI and automation strategies to enhance service delivery. This initiative, started by the Information Services department, laid the foundation for enterprise AI adoption in public sector operations. Key implementations addressed building permit processing, recreational services, and citizen information access. The project incorporated the development of a three-year IT and data governance strategy, integrating over 50 strategic initiatives. With the support of RSM, the city developed over 100 AI and automation-driven initiatives, tracked via strategic dashboards, and realized $1.4 million in potential annual savings.