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SAP

AI Implementations & Use Cases

10
Use Cases
7
Industries
5
Countries
1
AI Agents

Hyperscaler mix

Filter SAP's implementations by Microsoft, AWS, or GCP provider evidence.

How SAP builds AI

Build / Buy / Compose across this partner's documented cases

BuildBuyComposeMixed

5 of 10 cases classified (50%) · Compare all use-case types

Reported outcomes

2 cases report measurable results

+306%

Time & speed

median · 2 metrics

−30%

Quality & accuracy

median · 1 metric

Medians of results published in SAP cases, normalized for comparability. See all benchmarks →

Evidence persistence

3 of 3 judgeable cases are still publicly referenced · 2 show the organization expanding AI use.

Durability of public evidence, not whether systems remain in production. How this is measured →

All Use Cases (10)

Microsoft

Sovereign cloud platform empowers secure German government services

Microsoft, SAP, and Arvato Systems (a Bertelsmann company) collaborated to build a sovereign cloud platform operated by German personnel, hosted in Germany, advancing data protecti...

Public SectorGermany
Microsoft

KMD modernizes Danish public sector ERP with SAP on Azure and AI automation

KMD, a leading Danish IT provider and a subsidiary of NEC Corporation, has migrated its KMD Opus core ERP system for public administration to SAP S/4HANA Cloud through the RISE with SAP program on Microsoft Azure. The migration aims to bring long-term stability, improved compliance, and access to advanced AI capabilities for thousands of Danish public sector employees. The new cloud-based platform offers automation in public sector administrative solutions including payroll, debtor, and finance management.The collaboration between SAP and Microsoft ensures secure, scalable infrastructure and paves the way for innovative AI-powered interfaces and tools.This transformation is designed to update legacy systems, improve user experience, and enable the innovation demanded by modern public administration.

Public SectorDenmark
Microsoft

Industry Leaders Advance Autonomous Manufacturing, Robotics, and AI-Driven Supply Chains

At Hannover Messe 2025, Accenture and Microsoft demonstrated real-world applications of AI agents in the manufacturing sector.Collaborations highlighted new levels of autonomous manufacturing, combining digital twins, automation, and cloud technologies for improved efficiency and flexibility.Sessions and keynotes explored how connected data, agentic architectures, and skilled workforces drive innovation and resilience across the value chain.Live demonstrations included scenarios such as autonomous supply chain management, 'batch of one' agile manufacturing, humanoid robot collaboration on the factory floor, and AI-powered control towers.Accenture, Schaeffler AG, Bridgestone EMIA, ABB, and VOITH, together with technology leaders like NVIDIA, Google, AWS, Siemens, SAP and Dell Technologies, showcased joint demos focused on real-time analytics, predictive alerts, generative AI, and distributed data orchestration.The event emphasized the transformative impact of Microsoft technologies including Azure AI, Azure OpenAI, Azure Digital Twins, and AI Agents, co-developing autonomous business models and resilient operations.Deep dives into topics such as IT/OT cybersecurity, modular manufacturing, Omnichannel automotive experiences, and satellite-powered 5G were part of the industry’s forward-looking agenda.

ManufacturingGermany
Agent
Microsoft

Infosys delivers AI-driven ERP transformation and workflow efficiency

Infosys, in partnership with SAP, achieved SAP-validated partner status for RISE with SAP, providing standardized and scalable cloud ERP transformation for clients. The implementation leverages AI-first strategies, integrating solutions such as Infosys Cobalt and SAP Business Technology Platform (BTP) to modernize and optimize business workflows. AI-infused industry playbooks and solutions enable rapid adoption of cloud ERP, delivering tangible value by enhancing customer experience and minimizing errors. AI is embedded across services—code generation, knowledge acquisition, and industry-specific workflow automation—to deliver improved productivity and accelerated execution. The partnership ensures organizations can uphold clean core principles while maintaining their business process uniqueness. A utility company reported a 30% reduction in billing errors using AI-driven predictive insights. The collaboration enhances client confidence, streamlines transition strategies, and enables measurable business outcomes in complex transformation environments.

Professional ServicesGlobal
Microsoft

Hilti, JFE Steel, and South32 transform core business operations with SAP on Azure

Microsoft and SAP have enhanced their long-standing partnership by jointly enabling AI innovation and process transformation for enterprises worldwide. Through integration of SAP Business Technology Platform (BTP), SAP Joule, and Microsoft 365 Copilot—combined with Power Platform and Azure OpenAI Service—customers accelerate SAP workload migrations, deploy AI assistants, and automate business workflows across finance, supply chain, and HR. Major global industrial and mining companies, including Hilti Group (construction), JFE Steel (manufacturing), and South32 (mining/resources), migrated complex SAP landscapes to Azure, achieving rapid business transformation with integrated AI and automation.The collaboration enables organizations to unify data from SAP and Microsoft 365, build custom Copilots using Copilot Studio, and leverage SAP data in Microsoft Teams and Power BI. Security Copilot helps detect and remediate SAP-related cyberthreats. Expanded SAP BTP regional availability boosts data sovereignty and compliance. The article provides real project results, case studies, and tested enterprise benefits enabled through Microsoft-powered SAP migrations.

ManufacturingGlobal
Copilot
Microsoft

KUKA and Schneider Electric accelerate industrial transformation with AI-enhanced manufacturing

This use case highlights how KUKA and Schneider Electric transformed manufacturing operations by leveraging advanced Microsoft technologies. At Hannover Messe 2024, they showcased real-world implementations of AI, IoT, and cloud technologies across the factory value chain—from accelerating robot programming to unifying IT and OT data. By employing solutions such as Azure OpenAI Service, Microsoft Fabric, Copilot, and Microsoft Cloud for Manufacturing, they improved quality, resource optimization, employee enablement, and sustainability across manufacturing functions. Multiple partners, including Hexagon, NVIDIA, PTC, and Rockwell Automation, collaborated to deliver intelligent, resilient, and sustainable operations. The demonstration included customer showcases such as BMW Group and addressed pressing manufacturing challenges, including rapid product development, issue resolution, and supply chain resilience.Innovations included new Copilot tools for factory operations, Dynamics 365 Field Service enhancements, and next-gen analytics in Fabric. The initiative demonstrated reduced development cycles, improved technician workflows, and smarter, data-driven decision making.This enabled factories to accelerate programming of industrial robots, apply AI-driven analytics for proactive maintenance, and optimize end-to-end operations. Enhanced employee productivity was achieved through AI-augmented tools like Copilot and Power Platform, extending benefits across HR, field service, and production. Sustainability was also addressed with Microsoft Sustainability Manager, helping organizations monitor and reduce environmental impacts through data and AI-driven insights.Over 130,000 attendees at Hannover Messe experienced nearly 40 live demos and presentations on these AI-powered manufacturing solutions. The showcase illustrated the power of collaboration among manufacturers, technology partners, and Microsoft, making a strong case for AI as a key enabler of industrial transformation.

ManufacturingGlobal
Copilot
GCP

Vodafone migrates SAP ERP to Google Cloud and pilots generative AI with Gemini

Vodafone migrated its SAP ERP to Google Cloud as part of its EVO2CLOUD initiative, moving a mission-critical enterprise platform that serves around 100,000 employees and contains 200 TB of data.The company also uses its Nucleus data platform on Google Cloud with BigQuery for consolidating internal, external, and third-party data sources, and ran a generative AI pilot using SAP SuccessFactors data with Google Gemini Pro 1.5 to update and enrich training catalogs, course descriptions, and tags.

Tech & CommsUnited Kingdom
Microsoft

Elders Modernizes Agribusiness Operations and Sustainability

Elders, a leading Australian agribusiness, entered a five-year partnership with Microsoft to underpin technology modernization, customer engagement, and business growth.The project focuses on replacing legacy SAP ERP systems with Microsoft Dynamics 365, integrated with Microsoft Azure and Microsoft 365 productivity solutions.By utilizing Dynamics 365, Elders will automate finance, supply chain, and commerce functions, leveraging AI and analytics for better business insights and decisions.The cloud migration facilitates agile integration of new business acquisitions and improves scalability across the organization.Power BI will be deployed for advanced analytics and reporting to empower Elders employees.Robust cybersecurity measures are achieved through Microsoft 365 E3 and E5, enhancing security posture.The transformation supports Elders' commitment to halving Scope 1 and 2 emissions by 2030, driving sustainability as a business priority.Publicis Sapient served as an advisory and implementation partner throughout the process, offering digital strategy and agribusiness expertise.

AgricultureAustralia
Microsoft

Woolworths Group accelerates core retail operations with SAP Azure migration

Woolworths Group, a major Australian retailer, completed one of the largest SAP cloud migrations in the Asia Pacific & Japan region by moving its business-critical SAP systems to Microsoft Azure.The migration encompassed more than 20 SAP applications, 75TB of data, 135 database servers, and 435 application servers, all transitioned with minimal disruption to customers and operations.A coordinated global effort between Woolworths, Microsoft, SAP, and Tata Consultancy Services (TCS) ensured a downtime window of just 17 hours, with the team working remotely due to the COVID-19 pandemic.The migration enabled Woolworths Group to reduce technology risk, improve agility, and significantly enhance operational resilience and processing stability, while also modernizing disaster recovery capabilities.Redesign of disaster recovery, compression of datasets, and improved infrastructure have halved Woolworths’ data footprint and positioned the company for ongoing ERP modernization.Since migration, Woolworths has achieved notable speed, efficiency, and business process improvements during critical retail periods.The project demonstrates how strategic collaboration with technology partners can drive modernization and prepare retail businesses for future digital transformation.

RetailAustralia
Microsoft

Arvato streamlines supply chain logistics for efficiency and sustainability

Arvato Systems, a Germany-based logistics specialist, implemented AI-powered optimization for complex supply chain logistics using Microsoft Azure and integrated SAP solutions.The project focused on addressing challenges like order complexity, warehouse release processes, and transport optimization.Arvato blended its supply chain management expertise with Azure Cloud, SAP S/4HANA, SAP Extended Warehouse Management (EWM), and SAP Transportation Management (TM), along with its proprietary platbricks platform.Innovations included the use of machine learning, analytics, mobile logistics apps, and chatbots to modernize logistics operations for clients across various industries.Their services extended beyond IT implementation, covering strategic partnership, process redesign, education, and change management.The platform was designed to close digitization gaps and enable tailored supply chain optimization depending on individual client requirements.With this digital transformation, Arvato enabled logistics organizations to improve efficiency, customize processes, and ensure future-readiness.Key outcomes included enhanced operational efficiency and sustainability throughout the logistics chain.The integration also supported innovation continuity by exposing customers to emerging logistics trends.This solution positioned Arvato customers for continuous growth in dynamic global markets.

LogisticsGermany
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