What challenges did Genpact face before AI implementation?

Increasing complexity and volume of financial crimes require faster, accurate detection and prevention to protect enterprises in finance and capital markets. Financial criminals innovate continuously, demanding advanced digital technologies to stay ahead and reduce false positives in suspicious activity detection.

What was the impact of the AI solution?

Reduced case summarization time by 60%, allowing analysts to focus on identifying suspicious activities more effectively. Enhanced productivity and detection accuracy in financial crime investigations. Delivered accelerated operational efficiencies and substantial impact for financial services clients including Apex Fintech Solutions. Provided secure, compliant AI capabilities with encrypted data handling through Amazon Bedrock.

Source

Expanded

Genpact Integrates riskCanvas with Amazon Bedrock for Financial Crime Management

Use case typeRisk assessmentUpdated Jun 13, 2026

Genpact, a global professional services firm, integrates Amazon Bedrock with its riskCanvas financial crime risk management suite to enhance the detection, investigation, and prevention of financial crimes using generative AI and large language models (LLMs). The integration enables generative AI-assisted Suspicious Activity Report (SAR) narrative generation and case summarization, reducing time spent on case summarizations by 60% and improving analyst productivity and detection accuracy. Using secure client data combined with Amazon Bedrock's secure data handling ensures accuracy while maintaining data protection and compliance. Clients such as Apex Fintech Solutions benefit from improved financial crime operational efficiency, enhanced threat detection accuracy, and secure AI-led transformation.

Organization: Genpact
Industry: Finance
Location: United States
Published: September 2023

Reported outcomes

−60%

timeTime & speed

Strategic outcomes

New product / capabilityAdded AI-driven financial crime decision supportSpeed & agilityAccelerated financial crime case analysisBetter decisions & insightImproved threat detection and investigation outcomesRisk & complianceDelivered secure, compliant AI capabilities

Catalog median for time & speed deployments: −60% across 727 reported metrics. Compare benchmarks →

Primary read

Use case focus

Showing 2 of 2

1Financial Crime Risk Management
2Generative AI for Case Summarization

Increasing complexity and volume of financial crimes require faster, accurate detection and prevention to protect enterprises in finance and capital markets.
Financial criminals innovate continuously, demanding advanced digital technologies to stay ahead and reduce false positives in suspicious activity detection.

Integrated Amazon Bedrock, a fully managed service offering customizable foundation models via API, with riskCanvas software to provide AI-driven decision support.
Leveraged generative AI to provide comprehensive summaries and analyses of financial crime activities, accelerating operational efficiency and precision.
Enabled experts to review AI outputs and use a guided decision-making process to enhance threat detection and investigative outcomes.

Technologies

Amazon Bedrock

Reduced case summarization time by 60%, allowing analysts to focus on identifying suspicious activities more effectively.
Enhanced productivity and detection accuracy in financial crime investigations.
Delivered accelerated operational efficiencies and substantial impact for financial services clients including Apex Fintech Solutions.
Provided secure, compliant AI capabilities with encrypted data handling through Amazon Bedrock.

Sources & evidence2

ExpandedExpanded

The same organization appears in newer AI deployment evidence.