Airways New Zealand automates compliance and document management in aviation

Airways New Zealand, the state-owned air traffic control and navigation service provider, faced stringent regulatory requirements under the country's Public Records Act and civil aviation regulations. Their digital information team sought to enhance compliance, improve audit reporting, and enable efficient collaboration by moving from legacy systems to the cloud. Evaluating various third-party solutions, Airways ultimately implemented AvePoint's governance and records compliance tools alongside Office 365. This move helped extend Office 365's native capabilities, supporting PRA-compliant electronic records, restoration, and user adoption. The solution enabled Airways to manage document lifecycle, automate provisioning, and allow self-service compliant group creation. Notably, after an employee left with critical files on OneDrive, AvePoint’s solution helped restore those records instantly. The organization now proactively manages over 280 Office 365 Groups and leads in cloud-based compliance. Airways expects continued improvements in audit, productivity, and regulatory posture, demonstrating how integrated governance tooling can modernize compliance operations.

Location
New Zealand
Published
July 2018

Reported outcomes

Strategic outcomes

Risk & complianceAchieved cloud-based records complianceRisk & complianceEnabled compliant cloud migrationCustomer experience & trustImproved end-user adoption of digital toolsScale & capacityAutomated governance of office groups

Primary read

Use case focus

Showing 3 of 3

  • 1Automated Regulatory Compliance for Aviation Records
  • 2Self-Service PRA-Compliant Group Management
  • 3Cloud-Based Document Lifecycle Automation
  • Subject to strict Public Records Act and civil aviation regulations requiring comprehensive record-keeping and compliance.
  • Aging on-premise infrastructure hindered ability to comply with new standards and efficiently manage digital information.
  • Need for rapid, accurate audit reporting and end-user adoption of digital tools.
  • Risk of critical data loss due to user errors such as accidental deletion or employee departure.
  • Manual provisioning and management of Office 365 Groups created inefficiencies.
  • Migrated from legacy infrastructure to Office 365 with cloud-based records and compliance management.
  • Adopted AvePoint Cloud Governance suite for PRA-compliant group creation, lifecycle automation, and self-service provisioning.
  • Integrated backup and restoration features to recover lost files across mail, OneDrive, and SharePoint.
  • Automated provisioning and lifecycle management for over 280 Office 365 Groups, reducing burden on IT staff.
  • Improved end-user experience and ensured compliance by labeling and approval workflows via self-service tools.
  • On track for a fully compliant cloud migration, driven by visibility across records and audit capabilities.
  • Restored important files previously lost after employee departure.
  • Proactively manages and governs over 280 Office 365 Groups with automated policies.
  • Increased efficiency in records management, reporting, and end-user productivity.
  • Leads sector in achieving PRA compliance with cloud-based information management.
Implementation partners1
Sources & evidence1
Groundedness: Unavailable

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