What challenges did EY face before AI implementation?

Rising cyber threats to energy sector operations during the pandemic. Production and supply chain disruptions. Sudden surge in remote work exposing communication gaps. Difficulty managing and synthesizing large operational datasets from diverse sources. Inefficient resource allocation due to disconnected data and manual processes.

Source

MicrosoftProductionEvidence: Medium55/100

EY supports Canadian energy companies with digital transformation and AI-driven operations

Use case typeEnergy operations automationUpdated Jun 13, 2026

EY partnered with Microsoft to help several Canadian energy companies modernize operations in response to the pandemic, addressing increased cyber threats and operational complexity. The collaboration deployed Azure cloud services, Power BI, and Microsoft Teams, digitizing infrastructure and enabling rapid data integration and visualization across operational, finance, and internal communications areas. Azure DevOps and Azure Data Pipelines were used to streamline software development and reporting; Azure Databricks, PySpark, and Azure SQL deployed machine learning models to predict risks. EY built customized Power BI dashboards and Power Platform solutions for analytics, enabling better financial decision-making and supporting a shift to remote work. A new employee portal modernized internal communication—using Teams, Mesh mixed reality, and Power Platform for automations—improving cohesion and user experience. Azure’s advanced analytics combined data from SAP and other systems, with Databricks providing NLP-powered purchasing analytics, improving supply chain and resource allocation. The work led to measurable gains in cybersecurity, operating efficiency, data-driven management, and overall business resilience, with EY Canada receiving the 2021 Microsoft Industry Innovation Impact Award.

Organization: EY
Industry: Energy & Utilities
Location: Canada

Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks

Customer: EY
Provider: Microsoft
Maturity: Production
Linked source: partner.microsoft.com

EY partnered with Microsoft to help several Canadian energy companies modernize operations in response to the pandemic, addressing increased cyber threats and operational complexity

Customer identity supportedSource describes one deploymentMaturity supported

Primary read

Use case focus

Showing 3 of 4

1Predictive cybersecurity risk detection and response for energy infrastructure
2Automated financial data analytics and reporting
3Modernized internal communications with digital portals

Deployed Azure cloud infrastructure and DevOps for secure and scalable operations.
Ingested and processed operational/financial data using Azure Data Pipelines and Databricks.
Built machine learning models for cybersecurity risk detection and prediction with Azure SQL and PySpark.
Created Power BI dashboards for real-time analytics and decision support across multiple business functions.
Transformed internal communications and digital culture with Teams, Mesh, and an employee-centric Power Platform portal.

Technologies

Azure Azure DevOps Azure Azure Databricks Azure SQL Power BI Power Platform Microsoft 365 Microsoft Teams Microsoft Mesh Azure Blob Storage Azure Data Factory

EY was recognized with Microsoft's 2021 Industry Innovation IMPACT Award.

Architecture

Data ingested by Azure Data Pipelines and processed with Databricks/PySpark, stored in Azure SQL or Blob Storage; analytics conducted in Power BI; Teams and Mesh provide internal collaboration; automations managed via Power Platform; employee portal integrates multiple systems using Microsoft 365.

Sources & evidence1

Evidence: Medium55/100Evidence strength