MicrosoftLive sourceEvidence: Low30/100

EY transforms Microsoft’s risk management with AI-powered solution

EY implemented a cutting-edge risk management system for Microsoft using Power Platform, Azure AI, and Dynamics 365. The solution, known as EY Virtual, automates invoice reviews globally with AI and ML technologies, identifies anomalies, routes exceptions for human input, and visualizes outcomes with Power BI. This new approach has drastically reduced manual interventions while enhancing financial compliance and data-driven insights.

Published
January 2025

Reported outcomes

100%

quantified impactOther quantified impact

Strategic outcomes

Risk & complianceAutomated global invoice risk reviewsRisk & complianceImproved fraud detection and complianceScale & capacityComprehensively scans invoices globallyBetter decisions & insightEnhanced risk assessment accuracy and coverage
Why do we believe this?Outcome claims, sources, and evidence checks

Normalized claim

Quantified impact: 100%

ey.comJan 3, 2025UnknownInferred claimLow evidence strength

Comprehensively scans 100% of invoices globally.

Last evidence check: Jul 22, 2026

Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
Customer
Not established
Provider
Microsoft
Maturity
Unknown
Linked source
ey.com

No explicit deployment-stage evidence found.

Customer identity supportedSource describes one deploymentMaturity evidence evaluated

Primary read

Use case focus

Showing 2 of 2

  • 1Risk Compliance Monitoring
  • 2Fraud Prevention
  • Limited scalability of existing risk assessment techniques.
  • Manual interventions leading to inefficiencies in fraud prevention.
  • Global complexity in transaction reviews and risk compliance.
  • Deployment of EY Virtual powered by Dynamics 365 and Power Platform.
  • Use of Azure AI-enabled ML for anomaly detection in invoices.
  • Automated real-time routing for high-risk accounts.
  • Integration with Power BI for visualization and actions.
  • Saved more than 10,000 annual work hours for Microsoft.
  • Comprehensively scans 100% of invoices globally.
  • Significantly expanded risk assessment coverage and accuracy.
Architecture

EY Virtual feeds anomaly-detection data through Microsoft Azure ML for insights, then invokes workflows on Dynamics for team resolutions before visual outputs become Power BI dashboards.

Sources & evidence1
Evidence: Low30/100Evidence strength
  • Quantified outcome available
  • Technical implementation details available
  • Recent evidence check available
  • Last evidence check: Jul 22, 2026.
Live sourceStill referenced

The case's original source is still reachable.

  • Cited source last checked Jun 12, 2026 — ok (0/1 broken).

Measures whether this deployment's public evidence persists — not whether the system is still in production.

Published: Jan 3, 2025Publisher: ey.com

AI-generated summary. Verify important details with the linked sources before relying on this case.

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