What challenges did Nestlé face before AI implementation?

Difficulty adapting business systems to diverse business models for M&A in multiple geographies Need for fast, repeatable deployment of business solutions across M&A projects Prior solutions lacked flexibility and reuse, slowing down divestiture, acquisition, and buyback processes Pressure to achieve speed to offer, implement, and close M&A deals Ensuring compliance and operational effectiveness during rapid transitions

What was the impact of the AI solution?

Accelerated M&A project execution speed for both buybacks and acquisitions Enabled repeatability for future M&A deals, reducing time and effort per project Enhanced compliance and operational effectiveness throughout transitions Improved customer experience and integration under NestlÃ© branch ownership

Source

MicrosoftLive sourceProductionEvidence: Medium65/100

Nestlé boosts M&A efficiency using Dynamics 365

Use case typeM&A transitionUpdated Jun 13, 2026

Nestlé partnered with Microsoft and KPMG to leverage Dynamics 365 for Finance and Supply Chain Management. This implementation enabled the company's smooth transition in M&A activities, including the Nespresso buyback in Saudi Arabia and South Africa by developing robust frameworks to achieve subsequent replicability while enhancing compliance and operational effectiveness.

Organization: Nestlé
Industry: Consumer & Food
Location: Switzerland
Published: May 2025

Reported outcomes

Strategic outcomes

Speed & agilityAccelerated M&A project executionScale & capacityEnabled repeatable M&A deploymentsRisk & complianceEnhanced compliance during transitionsCustomer experience & trustImproved customer experience and integration

Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks

Customer: Nestlé
Provider: Microsoft
Maturity: Production
Linked source: microsoft.com

This implementation enabled the company's smooth transition in M&A activities, including the Nespresso buyback in Saudi Arabia and South Africa by developing robust frameworks to achieve subsequent replicability while enhancing compliance and operational effectiveness

Customer identity supportedSource describes one deploymentMaturity supported

Primary read

Use case focus

Showing 3 of 4

1Agile Business System Deployment for M&A Transactions
2Automated Integration of Acquired and Reintegrated Brands
3Low-Code/No-Code Configuration of Finance and Supply Chain Processes for M&A

Difficulty adapting business systems to diverse business models for M&A in multiple geographies
Need for fast, repeatable deployment of business solutions across M&A projects
Prior solutions lacked flexibility and reuse, slowing down divestiture, acquisition, and buyback processes
Pressure to achieve speed to offer, implement, and close M&A deals
Ensuring compliance and operational effectiveness during rapid transitions

Developed 'Seed' framework with KPMG for repeatable transaction solutions using Dynamics 365
Implemented Dynamics 365 for Finance and Supply Chain Management for rapid and agile deployments
Leveraged low-code/no-code extensibility to adapt standardized frameworks to unique M&A cases
Deployed solution to manage Nespresso buyback across 21 KSA retail outlets, B2B, e-commerce, and call center operations

Technologies

Dynamics 365

Accelerated M&A project execution speed for both buybacks and acquisitions
Enabled repeatability for future M&A deals, reducing time and effort per project
Enhanced compliance and operational effectiveness throughout transitions
Improved customer experience and integration under NestlÃ© branch ownership

Implementation partners1

KPMG

Sources & evidence1

Evidence: Medium65/100Evidence strength