What challenges did Ocean Network Express face before AI implementation?

Improve business process continuity and accelerate data-driven decision-making across global operations. Replace fragmented local accounting systems and improve real-time financial visibility. Reduce manual onboarding and improve customer response times.

What was the impact of the AI solution?

99.99% availability for mission-critical workloads on Compute Engine. BigQuery can query 10,000 columns per table and deliver business insights in minutes versus a full day on the legacy warehouse. Automated onboarding speeds up new-hire setup and improves productivity. Digital quotation platform speeds responses to customer queries.

Rank#2,847of 3,107

Source

GCP

ONE: Shaping the future of digital shipping with Google Cloud

Use case typeCloud migrationUpdated Jun 13, 2026

Ocean Network Express (ONE) is a global shipping company headquartered in Singapore that uses Google Cloud to improve business process continuity and data-driven decision-making. The company migrated SAP workloads to Google Cloud, built a data lake on BigQuery, and uses Apigee API Management between SAP S/4HANA and third-party applications for exchange rates and payments. ONE also deployed Google Workspace for collaboration and automated onboarding with Forms and scripts.

Organization: Ocean Network Express
Industry: Logistics
Location: Singapore
Published: March 2021

Reported outcomes

100%

quantified impactRisk, reliability & safety

Strategic outcomes

Speed & agilityAccelerated business insightsCustomer experience & trustImproved customer response timesEmployee experienceAutomated new-hire onboardingBetter decisions & insightReal-time operational and financial visibility

Catalog median for risk, reliability & safety deployments: +100% across 56 reported metrics. Compare benchmarks →

Primary read

Use case focus

Showing 3 of 5

1Cloud migration
2Data lake
3Data analytics

Improve business process continuity and accelerate data-driven decision-making across global operations.
Replace fragmented local accounting systems and improve real-time financial visibility.
Reduce manual onboarding and improve customer response times.

Migrated SAP workloads to Google Cloud for high availability and disaster recovery.
Built a data lake on BigQuery to analyze real-time operational and financial data.
Used Apigee API Management between SAP S/4HANA and third-party applications.
Automated onboarding with Google Forms and partner scripts; deployed Google Workspace and Meet for collaboration.

Technologies

BigQuery Apigee API Management SAP on Google Cloud Compute Engine Google Workspace

99.99% availability for mission-critical workloads on Compute Engine.
BigQuery can query 10,000 columns per table and deliver business insights in minutes versus a full day on the legacy warehouse.
Automated onboarding speeds up new-hire setup and improves productivity.
Digital quotation platform speeds responses to customer queries.

Architecture

ONE migrated SAP workloads to Google Cloud, used Apigee API Management between SAP S/4HANA and third-party applications, ran mission-critical workloads on Compute Engine, and built a cloud-native data lake on BigQuery with Google Workspace used for collaboration and onboarding automation.

Implementation partners3

GoPomelo DXC Deloitte

Sources & evidence1

Groundedness: 5/5Type: Customer StoryPublished: Mar 1, 2021Publisher: Google CloudEvidence: PrimaryConfidence: High

Primary source

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Customer evidence