What challenges did Stay Sthlm face before AI implementation?

Manual and inefficient processes in managing multiple commercial property sites. Time-consuming invoicing and billing cycles requiring substantial labor hours. Lack of unified data resulting in delays and errors in tenant communication and property management. Difficulty tracking maintenance requests, fees, and operational costs across properties. Need for customized reporting and compliance with local accounting standards.

What was the impact of the AI solution?

Saved approximately 150 hours per year (~€20,000 saved annually) for Stay Sthlm. 8x acceleration in invoicing processes. Enhanced operational oversight and decision-making through analytics. Improved tenant satisfaction and communication.

Source

MicrosoftLive sourceProductionEvidence: Medium70/100

Stay Sthlm streamlines property management and drives efficiency across portfolios

Use case typeWorkflow automationUpdated Jun 13, 2026

Stay Sthlm, a Swedish property management company, implemented SOFT4RealEstate, an all-in-one property management system built on Microsoft Dynamics 365 Business Central. The solution aimed to automate and optimize the management of commercial real estate properties, addressing pain points in handling leases, tenant coordination, fee distribution, maintenance tracking, and financial accounting. With the new system, Stay Sthlm enhanced process automation, particularly in invoicing, process oversight, and reporting. The implementation enabled the creation and management of multi-level property structures, expedited invoicing by enabling 8x faster processing, provided real-time integrated accounting and reporting generation, and improved communication with tenants. As a result, the company reported significant time and cost savings, improved service to tenants, and greater data-driven decision-making capabilities. The platform is suitable for diverse property management types and is customizable to local standards.

Organization: Stay Sthlm
Industry: Real Estate
Location: Sweden
Published: May 2025

Reported outcomes

quantified impactOther quantified impact

150 hourstime

Strategic outcomes

Cost efficiencyReduced administrative time and costsSpeed & agilityAccelerated invoicing processesBetter decisions & insightImproved operational oversight and decisionsCustomer experience & trustImproved tenant satisfaction and communication

Why do we believe this?Outcome claims, sources, and evidence checks

Normalized claim

Time: 150 hours decrease

appsource.microsoft.comMay 19, 2025UnknownInferred claimMedium evidence strength

Saved approximately 150 hours per year (~€20,000 saved annually) for Stay Sthlm.

Last evidence check: Jul 22, 2026

Normalized claim

Quantified impact: 8 x

appsource.microsoft.comMay 19, 2025UnknownInferred claimMedium evidence strength

8x acceleration in invoicing processes.

Last evidence check: Jul 22, 2026

Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks

Customer: Stay Sthlm
Provider: Microsoft
Maturity: Production
Linked source: appsource.microsoft.com

Difficulty tracking maintenance requests, fees, and operational costs across properties

Customer identity supportedSource describes one deploymentMaturity supported

Primary read

Use case focus

Showing 3 of 4

1property management automation
2lease management
3automated invoicing

Manual and inefficient processes in managing multiple commercial property sites.
Time-consuming invoicing and billing cycles requiring substantial labor hours.
Lack of unified data resulting in delays and errors in tenant communication and property management.
Difficulty tracking maintenance requests, fees, and operational costs across properties.
Need for customized reporting and compliance with local accounting standards.

Implemented SOFT4RealEstate powered by Microsoft Dynamics 365 Business Central.
Automated lease creation, contract management, and property structure tracking.
Introduced 8x faster automated invoicing with unified tenant and billing records.
Enhanced analytics and reporting for real-time operational insights and financial oversight.
Centralized communication platform for tenants, creditors, and building staff.

Technologies

Dynamics 365

Saved approximately 150 hours per year (~€20,000 saved annually) for Stay Sthlm.
8x acceleration in invoicing processes.
Enhanced operational oversight and decision-making through analytics.
Improved tenant satisfaction and communication.

Sources & evidence2

Evidence: Medium70/100Evidence strength