MicrosoftJun 2026
AXIS Capital, a global specialty insurer and reinsurer, migrated its infrastructure from two physical data centers to Azure using a migrate-first, modernize-second strategy.,The migration created a cloud foundation for advanced analytics, automation, and AI while reducing infrastructure complexity and improving disaster recovery.
AWSJun 2026
AWS native claims automation solution enabling faster validation, fraud detection, and compliance driven adjudication across automobile and property insurance workflows.,The solution modernizes claims adjudication by automating document validation, policy alignment, fraud detection, and compliance checks across high volume automobile and property insurance workflows.,It standardizes decision logic and accelerates claim processing while preserving auditability.
AWSJun 2026
Tata Consultancy Services (TCS) provides an AI-native platform for insurance claims processing that transforms a linear claims workflow into an agent-driven ecosystem.,The solution uses Amazon Bedrock Agents with specialist agents to handle document and image ingestion, data extraction, NIGO checks, triage, anomaly detection, and auto-adjudication across workers compensation and disability claims, including live audio transcript generation and dynamic FNOL form filling.
MicrosoftJun 2026
UNIQA SEE faced fragmented and complex medical referral letters and invoices, heavy manual document review and validation, call center reliance, and long claims processing cycles.
Upsure is an insurtech company headquartered in India that helps insurers reduce operating costs and improve sales, productivity, and revenue.,To meet strict regulatory requirements, scale cost-effectively, and support its AI roadmap, Upsure moved to a full cloud environment on Google Cloud.,The company is exploring Vertex AI and Gemini to help insurers automate anti-money-laundering checks, KYC scoring, lead scoring, claims automation, and document creation.
MicrosoftJun 2026
NFU Mutual is known for its local, personalized, high quality customer service. To support this at scale, it consolidated member data from disparate systems into a single, centralized source of truth.,NFU Mutual uses Dynamics 365 and Copilot for Sales to record customer interactions and provide a 360-degree view of customers, helping staff serve members more efficiently.,Copilot for Sales is embedded in Outlook and connected to the CRM, where it summarizes long email threads, highlights questions and action items, drafts responses for agent review, logs emails and meetings, and surfaces customer insights inside Dynamics 365.
Acko is a digital insurance platform based in India. It migrated to BigQuery as its foundational data warehouse to solve compliance reporting bottlenecks, improve security for customer PII, and support a customer data platform for renewal reminders, lapse prevention, and offers.,The company also uses Google Cloud technologies for ML-driven personalized pricing and discounting, scalable data pipelines, and operational analytics.
Sara Assicurazioni, an Italian insurance company, migrated its national sales network and business-critical SAP environment to Google Cloud to support a more mobile, digital operating model.,The company consolidated SAP and other data in BigQuery and used Google Cloud AI/ML capabilities to extract information, analyze patterns, and suggest recommendations for better customer service and new product development.,It also deployed Google Workspace broadly across employees and began building near real-time mobile access to analytics for its sales network.
Artificial Labs used Google Cloud to build insurance claims automation that recognizes patterns in complex insurance documentation and moves risks toward quote readiness with humans in control.,Conscium, Artificial Labs, and Oxford Quantum Circuits also used Google Cloud to manage thousands of LLM requests efficiently and support adjacent AI evaluation and quantum workloads.,The implementation centers on Gemini Enterprise Agent Platform, Gemini for Google Cloud, and BigQuery as the data and analytics foundation.